Do You Have A Personality?

By
Real Estate Agent with Balboa Real Estate San Diego, CA

 

 

What a question to ask---most RE professionals I know are “people persons” with a strong desire for social connection. Well, at least that's what you should have to make it in this business...or any business!

 


Is this just specific to Real Estate? I don't think it is. As we all work with many vendors, dealing with “wet blanket” or “cranky” personalities can really get you down-----and I shy away from utilizing the services of these people---no matter how great their product or service is!

 


Example: Last month I had to hire a painter for a small condo that one of my clients owned. His prices were very fair. When he came down to look at the job, he had nothing to say. Responses were “grunts” or “ok”--he seemed like he just didn't want to be there. Now I know this part of the business may be a bit tougher for some folks---- But honestly, if you really dislike engagement with all types of people, you really need to find yourself an industry where you don't meet people on a daily basis. ( i.e. undertaker, computer programmer?) After all, running a business is a social endeavour.


 

I ended up hiring another painter, with a very “can do” attitude, a smile and a sharp wit. He did a great job, and even “discounted” my client 10% as an incentive to use his services again.


 

Is “wet blanket” guy the better painter? Beats me----but I sure won't be using his services to find out! Make sure your clients don't do the same!

 

 

 

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 Integrity-Solutions-Results

INVESTMENT SPECIALIST

Hogue and Belong Realty-Bankers Hill

San Diego, CA

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Rainer
299,544
Paddy Deighan JD PhD
federalfinanciallawgroup.com - Vail, CO
Paddy Deighan J.D. Ph.D

personality (and especially lack thereof) is critical in any business - especially a service business. Yet, it surprises me how few people work on their business personality

Feb 11, 2013 08:29 AM #1
Rainmaker
190,966
DEBORAH STONE
Balboa Real Estate San Diego, CA - San Diego, CA

Paddy

SO true! It's almost embarrassing to them to work on this aspect of their "business". It is just as important as industry knowledge, or even more so!

Feb 11, 2013 08:38 AM #2
Ambassador
3,717,135
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Deborah, I'm thinking about the wet blanket buyers and sellers who it's harder to say no to!

Feb 11, 2013 08:40 AM #3
Rainmaker
230,816
Kristal Wilson
KB Home - Fontana, CA
Cause We Like 'Em New ~ New Home Specialist!
Deborah ~ I was just thinking the same thing as Patricia, even though they are clients sometimes they can be " wet blankets" also. I make it my job to try and win them over, or at least get a smile.
Feb 11, 2013 08:58 AM #4
Rainmaker
190,966
DEBORAH STONE
Balboa Real Estate San Diego, CA - San Diego, CA

Patricia and Kristal--

So true----BUT----clients aren't being paid to have a personality and business people are---so it's up to US to learn to deal with clients' irritating mood swings or the blahs, not the other way around.

Feb 11, 2013 09:06 AM #5
Rainmaker
647,293
Kathy Sheehan
Bay Equity, LLC 770-634-4021 - Atlanta, GA
Senior Loan Officer

Clearly an example of someone that is good at the task but not running the business.

Feb 11, 2013 10:47 AM #6
Rainmaker
570,376
Christine Smith
Buyers Brokers Only LLC - www.BuyersBrokersOnly.com - Canton, MA
Exclusive Buyer Agent & Attorney, Canton, MA

Deborah....I agree with you!  Sometimes I dread calling service providers as I don't want to deal with this personality...and someone who has a good one and can get the job done will win out.  

Feb 12, 2013 12:48 AM #7
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Rainmaker
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DEBORAH STONE

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