Silence Is Golden When Selling Your House

By
Real Estate Agent with Keller Williams Flagship

 

Silence is golden when selling your house.

God gave us two ears and one mouth for a reason.  When we are selling a house, we must talk less, and listen more.

Negotiating is an art and to succeed, you must not only hear what is said, you must listen with the intent to understand and then create a WINNING strategy.  (Seek first to understand).....

Let me give you an example of the difference between hearing and listening.

The Agent representing the buyer calls the Listing Agent (or the agent representing the seller) and during the conversation mentions that the buyers would like to move in 30 days because their lease is up and they don't have anywhere else to go.  If the Listing Agent was simply hearing the conversation, she will shrug it off as a detail of the offer.  However, if the Listing Agent was hearing the conversation, she might say to the seller, "We've got a good chance of asking for more money, the buyer has no where to go in 30 days".

This is a VERY big difference and the very reason you must hire a talented, successful Realtor when representing you.  Ask great questions when you are interviewing a potential Realtor.

If you find this post helpful, please share it.  Thanks!

Live well and listen with intent!

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Also, please visit our website TDGMoves.com as well.  Here you will find helpful information about buying, selling or investing in a home in and around Annapolis and Anne Arundel County, MD.

Live Well,

Diane Donnelly

Comments (101)

Marge Draper
Keller Williams Realty Palo Alto - Menlo Park, CA
REALTOR, Keller Williams Realty, Menlo Park CA

It's a good hint to buyers' agents.  Don't be so ready to blab the needs of your buyers!  When representing buyers I ask questions and then listen.  It goes both ways.

Feb 15, 2013 07:01 AM
Diane Donnelly
Keller Williams Flagship - Annapolis, MD
Anne Arundel County, MD Real Estate

Thanks Marge! I agree! 

 

Feb 15, 2013 07:26 AM
Diane Donnelly
Keller Williams Flagship - Annapolis, MD
Anne Arundel County, MD Real Estate

I think salespeople in general over talk! 

Feb 15, 2013 07:37 AM
David Evans
RE/MAX TOWN AND COUNTRY - Cumming, GA
HUD NLB Cumming GA

Blah blah blah leads to BIG problems. Less is MORE and loose lips sink ships. LOL! Great post and alwways true!!! ;)

Feb 15, 2013 07:59 AM
Diane Donnelly
Keller Williams Flagship - Annapolis, MD
Anne Arundel County, MD Real Estate

Haa Haa David! You got that right! Have a great night!

Feb 15, 2013 08:40 AM
Maya Garg * ASP/ASA/ABR/CNE/
Royal Lepage Signature Realty,Mississauga, Ontario - Mississauga, ON
Moving you Forward.... Buyers, Sellers, Investors

I agree 100%. Silence is Golden

Feb 15, 2013 09:41 AM
Diane Donnelly
Keller Williams Flagship - Annapolis, MD
Anne Arundel County, MD Real Estate

Thanks Maya!

Feb 15, 2013 01:40 PM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

I had the same situation today:) The agent called me and said: my buyer wants this house now, she just sold her house, she offers less money, but 'don't let this discourage your client'.Guess what we countered?

And I had similar situations many times.

Take time to talk to a client/another agent with a big mouth, even if they have a plan to fool you, eventually they will mention the real motivation behind their moves.

Feb 15, 2013 04:54 PM
Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Chesterfield, MO
SelectAnn.com

Diane,

Some people do not know when to stop talking....

Ann Hayden in Wildwood, MO

Feb 15, 2013 10:11 PM
Diane Donnelly
Keller Williams Flagship - Annapolis, MD
Anne Arundel County, MD Real Estate

You're right Ann.  Even at closing sometimes they say some less than smart things.... UGHHHHHHHHHHHHHHHHh.

 

Feb 15, 2013 10:24 PM
Annett T. Block
NextHome Connect Realty - Fort Lauderdale, FL
Your NextHome in Fort Lauderdale Beach
I always have my listening ears open when getting a call for a offer. It works for both side. Sometimes agents want to involve you in a conversation to get the most information so they can use it to their advantage. Learn this early on " shut it and listen".
Feb 16, 2013 07:24 AM
Diane Donnelly
Keller Williams Flagship - Annapolis, MD
Anne Arundel County, MD Real Estate

That's the way to do it Annett! Both sides need to perk up a bit!

 

Feb 16, 2013 07:30 AM
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Diane,

Good advice! Sometimes, the buyer will love your home for completely different reasons than you did and hearing your story may give them the idea that this home is not for them. Let them make up their own minds.

Feb 16, 2013 11:24 AM
Diane Donnelly
Keller Williams Flagship - Annapolis, MD
Anne Arundel County, MD Real Estate

Hi Dorte! Thank ou so much for the feedback.  You're right about having different perspectives.... I've lost sales b/c of I thought something about a house and it wasn't the same feeling from the buyer.  Ooops, live and learn!

Take care!

Feb 16, 2013 09:12 PM
Pat & Steve Pribisko
Keller Williams Greater Cleveland West - Westlake, OH

Diane, listening is so important.  There are Realtors who lose clients because the Realtors don't listen.

Feb 17, 2013 10:07 PM
Bill Morrow
Keller Williams of Central PA - Mechanicsburg, PA
Bill Morrow, Associate Broker

Great post> One of the first lessons I learned in sales is to shut up.  The first person to speak, buys the property. If you are representing the seller and you are the first to talk, you just cost your seller money. Silence is a difficult thing, but learn to deal with it.

Feb 18, 2013 12:51 AM
Fred Sed
Fred Sed Group ~ Your Premier Southern California Realtors - Irvine, CA
Your Southern Cali Realtor, Why? Because Fred Se

I alwas love the Steven Covey principle here! "Seek first to understand" is a crucial principle in every aspect of life.

Thanks for sharing Diane.

Feb 18, 2013 03:01 AM
Diane Donnelly
Keller Williams Flagship - Annapolis, MD
Anne Arundel County, MD Real Estate

Bill, Fred and Pat & Steve,

thanks for the feedback! Fred, I didn't know it was Steven Covey who said it, but it is sooooo true!

 

Feb 18, 2013 05:47 AM
Tina Gleisner
Home Tips for Women - Portsmouth, NH
Home Tips for Women

Great, great advice as too often we forget that listening to others is more important that selling ourselves

Feb 19, 2013 11:59 PM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

Representing a client the agent should speak about the property itself. Highlight its lovely features. Notice the private backyard. Help the visitors picture themselves in the home. Ask them questions about what they look for in a home, and point out any congruent features. Focus on the visitors and the property, and momentarily forget everything you know about the sellers. Some agents have a really loose mouth and it can hurt a sellers' negotiation position.

Sep 15, 2015 06:10 PM

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