In my business, it's all about service. That's why I love to see and receive excellent service. To get my loyalty and my repeat business, it's enough to do a good job and be nice about it. To get my recommendation -- to have me refer business to you and tell my friends about you -- you have to be REALLY good at what you do and the way you deliver it. To get me to promote you, well . . . you've got to be the best.
The owner of Cape Auto in Plymouth, Massachusetts, Dave Gallerani, gave me two coupons for you to use with your next oil change or auto detailing. I attach them below.
Cape Auto in Plymouth is a business that has earned my business, my loyalty, and now, my recommendation. From the moment people enter, they are greeted by other . . . people! Nice, local, friendly people wiho live and work in Plymouth and like their jobs and their customers. They talk to their friends the way they would talk if they were out at a ballgame. They talk to their new customers in a way that turns them into customers for life.
It's genuine, and it's great. But the hits keep coming! They also work on your vehicle. That is what you came in for, remember? They do honest work. They are straightforward and put things in simple terms so you know exactly what needs to be done, what is being done, and what you might want to have done. They tell you how bad the problem really is, and let you decide what to do about it.
Then they do what you want them to do, and they do it well, quickly and completely. It seems to me that they usually go a bit further than that and do something you hadn't expected. People leave glad to have brought their business there, with a smile on your face, and in a new car! Okay, not a new car, but a car that runs a lot better than before.
I've taken five or six different vehicles to them over the past fifteen years. Good cars, tired old trucks, cheap cars, after-the-fender-bender cars. The war stories are endless, so stop me before I get going. The experience is always the same: GREAT.
I wish I could say such good things about the way people treat people at service businesses more often. As we all know too well, really excellent service and results are all too rare. Cape Auto still stands above the rest.
Here's a coupon you can use the next time you need an oil change or an auto detailing. Don't worry; they'll know I sent you! But say hi for me anyway.
Cape Auto is a family-owned and operated automotive service and sales enterprise. The 3rd and 4th generations of the Gallerani family are currently active in the business. They have two locations in Plymouth, Massachusetts.
They believe “You’re Driving Home Our Reputation!” and it shows.
Contact : Dave Gallerani at 508.746.0330 or email: dave@capeautobody.com
Cape Auto Service Center, 53 Samoset St., Plymouth, MA 02360
Cape Auto Collision Center, 115 Sandwich St., Plymouth, MA 02360
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