Don't Play Hide N Seek In Real Estate

By
Real Estate Agent with Keller Williams Realty 0575737

Hide N SeekI have seen some real estate agents say they can always get back to you in 30 minutes. That is impressive I think when one can't pick up a phone or email, but how about UNDER half a day?

Don't Play Hide N Seek In Real Estate.

When on the job, work. If you have to deliver bad news to a client or an agent on the other side of the transaction, talk to them on the phone, NOT email. To immediately alert someone of something TEXT them. They will see it even if at lunch with a client or in a meeting.

JUST BECAUSE YOU ARE HIDING, doesn't mean I don't know you are there. I do hear some good excuses like the phone was in the purse, in another room, I only check email twice a day. There are reasonable times we can't pick up or look at an email. BUT, don't extend it beyond a half day in critical times working a deal.

Playing Hide N Seek requiring someone MULTIPLE times to track you down is not professional. It may be necessary but you sure don't want to work with that person again. Also get to the point in all communication and if the other party goes on too much, remind them you have to go.

Hide N Seek is fun as a children's game. But in real estate to get things done we have to CONNECT........

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Ambassador
3,901,577
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224
GARY-so right! Make yourself accessible.
Mar 10, 2013 07:10 AM #1
Rainmaker
1,312,663
Wayne and Jean Marie Zuhl
Samsel & Associates - Clark, NJ
The Last Names You'll Ever Need in Real Estate

Great advice, Gary - this is a people business, and you've got to be where the people are.

Mar 10, 2013 07:13 AM #2
Rainmaker
386,634
Mark Horan
Resident Team Realty, LLC & Toni's Property Management LLC - Saint Cloud, FL
"The Resident Chef" - Resident Team Realty LLC &

Gary, I see you and know where you are.

Mar 10, 2013 07:25 AM #3
Rainmaker
713,251
Cheryl Johnson
Highland Park, CA

On the other hand ... as I learned very late in life ... you do have to draw some personal time boundaries or your own life will completely unravel ... :-)

Mar 10, 2013 07:29 AM #4
Rainer
408,723
Dan Hopper
Keller Williams Realty Downtown LLC - Denver, CO
Denver Realtor / Author / Advocate/Short Sale

Good points, Gary!  There is always the need for a good balance between chasing the cell down for calls, texts, and email, and being with your family!! 

Mar 10, 2013 07:35 AM #5
Rainmaker
2,118,999
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

There is very little room for excuses anymore, with all the technology....we can run but we can't hide!

Mar 10, 2013 08:18 AM #6
Rainmaker
207,960
Peggy Wester
Realty Executives Integrity - Grafton, WI
Real Estate Agent Ozaukee & Washington County

I agree. Like Sharon (#6) said, with all the technology we have, there's little reason not to stay connected.

Mar 10, 2013 08:29 AM #7
Ambassador
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Richard Iarossi
Coldwell Banker Residential Brokerage - Crofton, MD
Crofton MD Real Estate, Annapolis MD Real Estate

Gary,

If it's good news, we all feel wonderful getting it out. The professionals in our business do the same thing when the news isn't that good.

Rich

Mar 10, 2013 08:32 AM #8
Rainmaker
3,983,315
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

It does not matter if you are dealing with the public or with fellow agents...you need to be accessible during reasonable hours.

Unless of course if you are with a client and then RETURN the call ASAP!!

Mar 10, 2013 09:14 AM #9
Rainmaker
3,248,015
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Gary

Playing hide N seek with customers is a down hill slide to no business.

Good luck and success.

Lou Ludwig

Mar 10, 2013 10:29 AM #10
Ambassador
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Silvia Dukes PA, Broker Associate, CRS, CIPS, SRES
Tropic Shores Realty - Ich spreche Deutsch! - Spring Hill, FL
Florida Waterfront and Country Club Living

Gary, when I saw the picture, I thought this was a story about a tree with ears... :-)

Mar 10, 2013 12:16 PM #11
Rainmaker
732,653
Eileen Hsu
Douglas Elliman Real Estate - Manhattan, NY
LICENSED REAL ESTATE SALESPERSON

Great photo for this post. You are right Gary! GO OUT AND CONNECT!

Mar 10, 2013 12:46 PM #12
Rainmaker
981,121
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTORĀ®, EcoBroker, GREEN

Absolutely!  It's very frustrating when you can't reach an agent in the middle of a transaction.  It is understandable that there are times we're working and can't answer the phone, e-mail or text.  Especially when we're driving.  But it only takes a second to duck out of a home and check, especially when time lines are being followed.  SUGGEST!

Mar 10, 2013 01:23 PM #13
Rainmaker
466,784
Sondra Meyer:
Star View Real Estate - Colorado Springs, CO
See It. Experience It. Live It.

Gary, you find the best pictures!   We need to pay attention to our means of communication especially when something important with our clients is going on.

Mar 10, 2013 01:31 PM #14
Ambassador
1,344,206
Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-755-2905

Gary, Sondra voiced my opinion very nicely! So, have you had this happening recently?  Sounds like it.

Mar 11, 2013 12:26 AM #15
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Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth

Gayle: I have this Hide N Seek game happen periodically and more than anything else I think it is just bad habits on the part of some people, and things really go into this stall when I can't find people. The text idea has helped a lot to get right in their face attention.

Mar 11, 2013 12:34 AM #16
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Gary Woltal

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