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Are You Submitting Offers Without Seeing The Home?

By
Industry Observer CalDRE #01165532

Are You Submitting Offers Without Seeing The Home?  

 

Buyers Remorse That Can Be Avoided

 

Buyers Remorse That Can Be Avoided - See The Property Before You Make an Offer - Pasadena Realtor Michael Jacobs 818.516.4393 cell

 

In many parts of the country, the real estate market is very active with multiple offers and properties selling over the list price.   This sounds like everything a home seller would love and even encourage.   What could possibly be the downside?

 

There are buyers submitting offers without seeing the home.  Buyers remorse can set in.  This kind of buyers remorse can be avoided.

 

Knowing that there may be an almost bidding war frenzy - some buyers decide to go with a very strong offer.   Again, this sounds good for sellers.   It indeed may be.  With an offer that is very strong with price and terms - maybe even without a counter offer - the buyers are the winning bid.   

 

All seems good.

 

But wait they haven’t seen the home and the opportunity existed to do so -- this isn’t a home that was subject to inspection after an acceptable offer is received.     

 

Maybe they see the home in person for the first time during their home inspection.   It’s not all they thought it was.   Maybe they begin to think they overpaid or they didn’t know one bedroom was tandem to another or that the dining room was too small.   Whatever the reason.   Buyers remorse sets in.   They cancel the transaction.

 

In our very active Pasadena and San Gabriel Valley markets - I’ve noticed a multiple listing service(MLS) agent only remark for some properties -- offers will not be accepted from parties who have not seen the property -- Supra lockbox activity will be checked.  Supra is the company who provides our lockboxes in our area and there is a function where a listing agent can check who has seen the property.    Is this enforceable?  Should it be?   That’s a discussion for another post.   

 

When you make an offer to purchase a property - if it is possible to see the property -  make sure you see it before submitting an offer.   A certain level of buyers remorse is expected but this can certainly be avoided.  

 

Michael Jacobs is a Realtor serving the Pasadena, San Gabriel Valley and the adjacent communities in the Northeast area within the city of Los Angeles and can be reached at 818.516.4393 cell or michaeljacobs@coldwellbanker.com.

 

Are You Submitting Offers Without Seeing The Home?

 

Buyers Remorse That Can Be Avoided





Posted by

Michael Jacobs

 

CalBRE # 01165532

P. O. Box 587

Pasadena, CA 91102

Call/Text:  818.516.4393

mtj916@gmail.com

 

 

Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

Michael, that makes so much sense.  Nothing worse than thinking it's a "done deal" and then they see the property for the first time and back out.  Not good for anyone involved in that kind of a transaction.  Point well made sir.

Mar 28, 2013 12:13 AM
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Good morning Michael -

Great post!  I've only sold one home sight unseen.  With this one Debbie and I viewed the home and sent the buyer over 50 photos down to a small crack in a tile.  She bought, loved and is living happily ever after.  I was a nervous wreck until she finally arrived in Albuquerque and lit up with joy when she walked in the front door of her new home. 

Mar 28, 2013 12:24 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Roger - it can be difficult to gain back the momentum after a Done Deal goes South.   

John - your buyer is lucky to have had you(and especially Debbie) on her side.  You obviously did a lot of work in order to make it happen and to let her know the house very intimately even before she saw it.   These types of situations are certainly nerve-racking and may have us second guessing even after a property closes -- I'm glad it worked out so well.    

Mar 28, 2013 12:33 AM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Michael, like John, I've only sold one home sight unseen, it was for an investment, buyer rented the house for 2 years, then I listed and sold it for him for a large profit. He never once saw the house! Would I recommend putting offers on homes sight unseen? NO!! But, like everything else, there are and will be always exceptions but be cautious!!

Mar 28, 2013 12:53 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

I'm not sure if your post is directed to home buyers or agents who would write the offer sight unseen.

 

Mar 28, 2013 01:04 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Beth - there's always exceptions.

Lenn - actually, it could be both.   I don't think some agents feel there is anything wrong with buyers writing an offer and then doing their "due diligence" after the fact.  Obviously, there are inspections and investigations after an offer is accepted, I believe, in most cases, a buyer should see the property before making an offer whenever possible.   

Mar 28, 2013 01:27 AM
Michelle Gibson
Hansen Real Estate Group Inc. - Wellington, FL
REALTOR

Michael - I've seen investors submitting offers sight unseen because for them it alls boils down to the numbers, no emotional attachement, but I haven't seen buyers who will be owner occupants do this.

Mar 28, 2013 01:29 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Michael.  I believe that buyers and agent should always view a property before writing.

Of course in some of our distressed markets like Florida where investment buyers are dealing directly with listing agents, it isn't always possible.

I have sold homes to out of town buyers who didn't see the home until after closing.  But, I surely walked the house. 

Mar 28, 2013 01:32 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Michelle - investors are different(in my opinion) -- it's more about the dollars than any emotional attachment as you state but there are examples of owner occupants doing this and it seems to be with the intent of securing the home and re-negotiating after the fact.   

Mar 28, 2013 01:33 AM
Les & Sarah Oswald
Realty One Group - Eastvale, CA
Broker, Realtor and Investor

Hi Michael - recently I seen many more MLS remarks indicating that offers will not be accepted from parties who submit offer with sight unseen. Our market is infiltrated with investors who are submitting offers left and right who believe they can only win in this competitive market if they are quick, and submit one of the first offers over the asking price. But the problem arises due to the fact that many investors don't have the emotional attachment to the property, they tend to just walk away if something is not in their favor, hence wasting many agents and sellers time.

Mar 28, 2013 01:40 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Lenn - I believe a seller(s) can feel more confident in his/her/their decision to accept an offer when they know the buyer has "seen" the property.   There are some things and issues that do not show in MLS photos, virtual tours, google maps that can have an effect on a buyer's feeling about a property.   That said, there are instances where it's not possible -- out of town buyers/some investor buyers but as you comment -- the selling agent should see the home prior to submitting the offer.

Sarah and Les - I've seen these remarks as well and with our Supra lockbox system -- we can check who has accessed the lockbox and when.   

Mar 28, 2013 01:47 AM
Gary Frimann, CRS, GRI, SRES
Eagle Ridge Realty / Signature Homes & Estates - Gilroy, CA
REALTOR and Broker

Hi Michael, I just had this happen.  The buyers wanted an offer accepted before they flew to CA from Ohio.  We did it and within 48 hours, we had then sign a slight counter offer.  Everyone seems happy.

Mar 28, 2013 02:54 AM
Li Read
Sea to Sky Premier Properties (Salt Spring) - Salt Spring Island, BC
Caring expertise...knowledge for you!

Multiple offer times are very difficult for a buyer, indeed.   However, if a seller accepts a "subject to viewing/approving" offer, then they are on the same page...it's up in the air, still.

Mar 28, 2013 03:22 AM
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Michael - That's a very unsettling practice, and we're starting to see it here. I don't blame the agents who attempt to require that buyers actually see the property (and we kind of feel the same way if the wife hasn't seen it, but that's a different story).

Mar 28, 2013 04:19 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Michael,

This is another great post.  Rather than try to enforce via a third party, I really think that agents need to rein in those types of offer and make sure the buyer sees the property...I just don't like when a 3rd party interferes like Supra.  A

Mar 28, 2013 06:36 AM
Potranco Realty
Potranco Realty - San Antonio, TX
"Sold with Potranco Realty"

Michael, I've had agents that represented their buyer view the listing and then would receive a contract sight un-seen. The buyer agent probably sent them photos and they did have the homes inspected.

As for the agent remarks in you MLS from the listing agent I would think they would be in violation of their fiduciary to their client not to submit all offer unless their seller has given them permission to state such remark? 

Mar 28, 2013 08:03 AM
Laura Allen, Lake Tahoe - Truckee Real Estate for Sale TahoeLauraRealEstate.com
Coldwell Banker Realty, Tahoe City, CA (530) 414-1260 - Tahoe City, CA
Tahoe Real Estate Agent Helping Buyers and Sellers

Michael - This is one hot topic these days.  The Supra Lockbox is a great tool to see when and who has seen a property, but it could be a fake out if the listing agent doesn't make the buyers agent put in writing that their buyers have seen the property.  All it means is the agent opened the lock box, nothing more.  In a hot market agents will make sure their name is on that electronic print out!

On another use and topic for the Supra Lockboxes.  I use my  Supra Lockbox to show my sellers I have been at their property.  Every time I'm at my listing I use that lockbox.  It doesn't matter why I'm there, I always use the lockbox to track my activity for my seller,  When I do open houses I open the lock box and then at closing I re-open it to show to show I did put in the time.  There is no way a seller can't say I didn't work their property after reviewing a Supra Lockbox print out!  It's a great tool.  As always, you're making me use my brain and think - I love it!  Great post!

Mar 28, 2013 10:19 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Gary - happy is good.

Li - the issue is that the offer is not written "conditionally" -- there is typically no mention that the buyer has not seen the house so when there are multiple offers on a property the buyers are not on a equal playing field and the seller could potential be at a disadvantage.

Dick - although difficult/impossible to enforce -- I like it when all decision makers have seen the property(often this is parents who are not on title but have influence(ie $$) and I'd prefer they come in to be a deal-breaker before an agreement is ratified instead of after acceptance).   

Alexandra and Ron - of course, Supra is not the enforcer but purely the tool that provides the information.  When used properly(and I'm surprised when listing agents don't use this tool) can be very beneficial for listing agents.

Bob - you raise a good point -- I'm not sure if this is a violation of MLS rules --- I haven't used it but have seen and continue to see it in use).

Laura - you statement about selling agents accessing the lockbox without the buyers(or maybe not all decision makers) is quite valid and, in most cases, probably difficult/impossible to properly test.  

Mar 28, 2013 01:30 PM
Amanda S. Davidson
Amanda Davidson Real Estate Group Brokered By Real - Alexandria, VA
Alexandria Virginia Homes For Sale

Michael, the only time I don't enforce a buyer seeing the property is if they are an investor. I saw in your comments that you think they're different and I agree, they are. Buyers who are owner occupants look at property completely different and no one wants to get to a home inspection to hear they want to withdraw. Wastes everyone's time. Great post!

Mar 30, 2013 01:04 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Amanda - investors typically don't bring "emotion" to the table when they are considering real estate -- does it make sense or doesn't it from a financial sense.   Wasting time should be avoided whenever possible.   

Mar 31, 2013 03:28 AM