Spring a Time for Change. Say thank you not I am sorry

By
Real Estate Sales Representative with Weichert Realtors NJ 8736639

Spring a time for change. Say thank you, not I am sorry.

On occasion I receive phone calls from a home owner in Wayne NJ, where maybe a showing agent did something wrong. It could be as simple as a kitchen light was left on. On the other hand a buyer client my express complaints about their experience with another agent. Well homes are moving locally in Wayne NJ, increased activity can bring unexpected consecuences.

What is the best way to handle complaints and improve your relationships? 

"The kitchen light was left on, the cat got out, the last agent I worked with was awful"  Don't say I am sorry and excuse others for their blame just say thank you and show them how things will be made whole......

This positive attitude will strengthen your relationships, demonstrate your positive attitude and make your spring market productive and a happy time.

My policy is to do everything possible to meet my clients real estate goal and that it be a happy experience.

Like grandma would say

"You catch more flies with honey then vinegar"Bee and Honey

Buying or selling in North Jersey you can contact me at Here. 

 

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Tags:
positive attitude
wayne nj real estate
springe change

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Rainmaker
789,068
Carol Zingone
Berkshire Hathaway Home Services Florida Network Realty - Jacksonville Beach, FL
Global Realtor in Jax Beach, FL - ABR, CRS, CIPS
Great post - thanks for the positive outlook on what could be a negative situation.
Apr 06, 2013 10:22 PM #1
Rainmaker
89,793
Dolores "Dee" Mauriello
Weichert Realtors - Wayne, NJ
Realtor, Homes For Sale Wayne NJ

Carol, staying positive and a helping attitude is the only way to go.

 

Apr 06, 2013 10:43 PM #2
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Rainmaker
89,793

Dolores "Dee" Mauriello

Realtor, Homes For Sale Wayne NJ
Call today for information on Wayne area "Smart Seller Program"
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