Home and Garden Show was a waste of my time

By
Industry Observer

One of the local communities has an annual home and garden show every April, and walking through the exhibits is usually an enjoyable way to spend a Saturday afternoon.  I can't say that that day was not enjoyable, but I was there on a mission which seems to have failed.

We have four projects planned for this year, and they all will require writing fairly substantial checks.  There will be a major kitchen remodel, hardwood flooring installation, landscape work including re-grading and a paver or stamped concrete patio, and a triple concrete driveway.  Our purpose in going to the home and garden show was to try to do some pre-screening of contractors and ask them to contact us to schedule a sales appointment.  We asked about a dozen exhibitors to contact us.  And, now the results:

After seventeen days of waiting, one contractor called and left a message.  I returned the call within a half hour and left a message asking him to call me again.  It's been two weeks today since I left that message.  Still waiting. 

A second contractor emailed me that he was going to be in a city about twenty-five miles from me the following Wednesday evening, and wanted to stop by then.  It was apparent that he thought I live somewhere else.  Anyway, I returned his email saying it would be OK, but it might be more convenient for him to stop by when he was planning on being in the area.  I also suggested that I could schedule a daytime appointment if it fit better into his schedule.  Still waiting.

Out of a dozen contractors, those were the only two who made any attempt to contact us.  Keep in mind that we spoke with each of these bozos and told them we wanted to spend money on what they were selling.  We were not cold or warm leads, rather live people with checkbook in hand.  Are they all too busy to contract new business?  Yeah, sure.  Maybe the flooring and remodeling guys have too much work, but the landscapers and the concrete guys?  It's still colder than a mother-in-law's kiss in Minnesota, and the only activity for a landscaper is maybe selling firewood, and there isn't much concrete being poured either. 

It seems that life moves at a much slower pace in the home improvement and landscaping world than in the real estate world.  I expect that I'll hear from a few of those guys sometime between now and eternity, but I will not be the hot lead who supplied my name and contact information a while ago.  It's a good reminder though, that whenever someone leaves a phone number they probably expect a call.  If you leave your phone number on my website, I promise to call you promptly, and no more than one time unless you ask me to call you again. 

 

Posted by

 Mike Carlier  Lakeville, MN

 

612-916-3033

 

Comments (8)

William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Makes you wonder how these guys stay in business or if they ever will.

Apr 22, 2013 08:35 AM
Mike Carlier
Lakeville, MN
More opinions than you want to hear about.

Bill, I think some of them just like to sit behind a table at home shows. 

Valerie, you may be correct, but I'm leaning to it being a career with a good percentage of brain free operators. 

Apr 22, 2013 11:09 PM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

It always seems that it's hit or miss with contractors. We're actually looking for a good one in our area too. Wonder why they bother showing up at these events???

Apr 28, 2013 05:02 AM
Mike Carlier
Lakeville, MN
More opinions than you want to hear about.

Valerie, part of the risk is the uneven demand levels.  In that respect, it's a little like real estate in that, when business is good, everybody moves into it.  When things turn down, it's back to flippin burgers.  The other issue is the risk of losing your livelihood with one slip and fall.  Feast or famine.

Larry & Sheila, why they buy space at these shows is a mystery to me. 

Apr 28, 2013 11:25 PM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I can't believe that you haven't heard from more than two contractors. I would think these guys would be pounding down your door to get the business. At least that's the way it would be in my area. These guys are hungry where I live.

May 03, 2013 01:22 AM
Mike Carlier
Lakeville, MN
More opinions than you want to hear about.

It's hard to figure out why their marketing attempts are so poorly executed.  Some of them undoubtedly just plain lost or misplaced their list of leads.  Some may be too busy collecting leads to consider that the older ones are already stale. 

May 03, 2013 01:50 AM

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