Boston Comes Through Yet Again! A Simple Story

Real Estate Broker/Owner with RIVER FARM PROPERTIES, LLC BK3341635 - Florida

This past week has been extraordinary in many ways.  And if there was any doubt, the world now knows what Boston is capable of and the compassion, support and resiliency of its people was clearly on display.

This past Sunday I took a client to an open house.  This client, a young woman, has been looking for a first home for over 2 years as her price range is limited and finding the right property has been a challenge.  The home turned out to be a little diamond and the listing agent had priced it just below market to drive activity and hopefully encourage multiple offers.  I was the first Realtor to arrive and after seeing the home told my client it would not last the day at it's current price.  We would need to put in an offer quickly to be first in line.

I came prepared and began to fill out the offer on the hood of my car.  Within minutes there were more than 100 would be buyers swarming the home.  Luckily my client lived within 5 minutes so we left to complete our paperwork barely able to get off the street for the number of cars and people blocking our way.  I returned with the offer - it was the first submitted. 

Knowing our offer had to have something to differentiate my client other than price (we came in just over asking).  I advised her to write a simple letter to the seller as to why she wanted this home.  It was indeed a simple letter letting the seller know my client, though young, was a veteran, had just taken a job with the VA, and was looking to settle down and start a family and it has been very difficult to find a home in her price range. 

I received a phone call at 5 pm the same day telling me there were numerous offers and please provide a best and final by the same time the following day.  My client decided to increase her offer now some $6,000 over asking.  In sending this in I asked the agent to please make certain the seller read my clients letter.  The next day I received a text saying we had won the home!  I was surprised as I was certain another offer or more had exceeded our price considerably.  When I spoke to the agent, he said there were other offers at higher price points.  He had always read and heard about people writing personal letters, but this was the first time he had seen a seller make a decision based not on price but rather what the home would actually mean to someone. 

Perhaps it was the timing and events of this historical week.  Everywhere one looked, people were reaching out to help and support one another and law enforcement.  And so this seller decided to reach out and help this young woman start her life.  Making a decision based on need and not money.

Now my client and I will remember this time for more than just the horror of the bombings.  It will be yet another example of what people can do for one another when they take the time to listen and just be a part of humanity.

A simple story, yes.  But try telling this to my client.

River Farm Properties, LLC



Comments (8)

Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

John Congrats to your success!!! What a great story it reminds me of a 100years ago when I wrote an offer on top of the Hood of My car in Roxbury because I did not want my client to miss out.... now with DocuSign what a different world:))

Apr 27, 2013 04:11 PM
John Muscarella

Yes  Endre, thanks to technology our time is less wasted these days.  Thanks for the note.

Apr 27, 2013 08:05 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

John, I've known sellers to accept offers based upon the letter the buyer submitted with their offer.  Other offers were $15,000 and more but the seller's heart and emotion were tapped into with the letter.  Great job!  Congratulations to you and your client.

Apr 28, 2013 04:53 AM
John Muscarella

Thanks for the note Kathleen.  It's great when something so simple works.  Have a great year!

Apr 28, 2013 07:10 AM
Ginny Gorman
RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in Southern RI and beyond

Don't you love it when people are real and consider other buying factors John other than $$$.  My faith is restored in humanity when I hear stories like this in real happy for your buyer and what good guidance you gave her.

May 04, 2013 08:51 PM
John Muscarella

Yeah sometimes this business surprises you and this was definitely one of them.  It was probably 5-6 years ago that I used this successfully.  But this time was definitely a memorable one.  Take car Ginny.

May 05, 2013 12:17 AM
Kwee Huset
Kwee Huset Realty - Venice, FL
Venice Florida Homes For Sale

Hi John, there are many caring people around, it happened that the seller is one of them. Well done. Congratulations to you and the buyer.

May 14, 2013 11:31 AM
John Muscarella

Kwee, sometimes you get lucky and people surprise you.  My client is grateful.  Thank you for the comment.

May 14, 2013 07:33 PM