Premier Service Professionals

Real Estate Broker/Owner with All Florida GMAC Real Estate

Logo is proud to announce the following associates have become Premier Service Ceritified Professionals within a month of becoming a strategic partner with GMAC Real Estate:

Charlie Bunten
Jackie Cross
Sara Dale
Jodi Garcia
Julie Hasenhuetll
Carole Henderson
Paul Hilko
Linda Jeffrey
Jeanne Johnasen
Bob Lages
Pam Misiano
Dick Mrazik
Michele Payuk
Rosemarie Pietrzak
Luis Rosa
Elizabeth Ruvo
Richard Ruvo
Brian Sharkey
Jim Smolinsky
Craid Wallengren
Rose Marie Williams - all with the Port St. Lucie, Florida office, PLUS
Jessica Morford - Daytona, Florida
Sheila Stone - Melbourne, Florida

The Premier Service program is a service delivery program designed to create a consistent, reliable, measurable, and marketable service experience for the customer.

We compete in an industry where consumers see little difference between real estate firms or agents.  NAR's and our own research shows that despite reasonable levels of buyer and seller satisfaction, 69% for sellers and 79% for buyers, little repeat business results.

Only 4 percent of buyers used an agent they had used before and 21% of sellers.  Why?  We find that customers do not understand what we do to earn our commissions, feel powerless during the transaction and do not trust us to be on their side.

The Premier Service program addresses all these issues.  The process starts with listening and continues by establishing mutually agreed upon expectations.  Our commitment to service is then put in writing.  We perform our service as agreed upon and then allow our clients to grade us afterwards through an independent 3rd party research company.

The above associates have completed training to certify that they will allows deliver Premier Service to their clients.




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