As many of you know, First Impressions is a company based on a team, not individuals. And I am thankful for this everyday! I think that every stager should have a "team" of some sort. And that is exactly what AR provides. So, even if you work independently, and own individual companies, in times of emergency, you have your "team" or network, to reach out to.
Reason #1 - I am so grateful to be part of a team:
Last November, I was in the middle of staging my second $1 million + home for the same agent. I had brand new furniture delivered on a Tuesday, and the rest of the items were coming out of home that was unstaging on Wednesday. The agent had her photographer and virtual tour guy coming in on Friday - the home had to be finished by Thursday.
Tuesday afternoon, around 3ish, I receive a call from my mother. My sister had just miscarried at 7 1/2 months. This was her second child. I was with Melissa and Sue, my TEAM, when I got the call. They drove me home and said they would take care of everything. Melissa notified the movers not to call me the next day, she contacted the agent to explain the situation, and probably did a whole lot more that evening.
My family lives about an hour away from me, so I left town and honestly, did not think twice about the job. I cannot explain what a difficult time that was - I am sure some of you may unfortunately know - I would not wish that situation on anyone.
Melissa, Sue & Susan (another FI Design Specialist) rallied together and completed the job - buying whatever additional items they needed, working late into the night - I'm sure - without hesitation! No questions, no complaints, no payback necessary. And, I KNEW the home would look fabulous, the agent would be happy, and our business would continue.
The day after my sister miscarried, my brother and his wife had their first child - a healthy baby boy. So, I was out of town, unexpectedly, for a little over 2 weeks - trying to never leave my sister's side, while still doting on my newest nephew. While I was gone, Melissa and team, also covered a walk through for me, with the same agent - which I had cancelled on a few weeks earlier because my 93 year old grandmother had a heart attack and we were not sure if she would make it out of surgery, so I rushed out of town again. She did survive and is doing fine today!
Reason # 2 - See my other blog, Has this ever happened to you? which, by the way, is the same agent for all 3 of these properties - kind of ironic...
I cannot explain my gratitude for these women. The emotional support they provided during an extremely difficult time, as well as the physical support of running to my rescue for an emergency staging and un-staging.
I think we can all benefit from a team - whether you are competitors or in the same company - at times, we all need someone to help us out a little...
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