Bank of America has no heart! Read how they deny an already granted loan mod!

Reblogger Lyn Sims
Real Estate Agent with RE/MAX Suburban

Bank of America is AGAIN denying/declining/rescinding an already granted loan modification to this particular homeowner. After months, years of trying to get thru this Bank of America will probably proceed with foreclosure. 

If there is anyone out there who knows who to complain to when things like this happen, please let me know so we can all take collective action against Bank of America.

My thoughts are with Gail Robinson at this time when her family needs her most.

Original content by Gail Robinson RES.0772823


I made all the trial loan modification payments on time over the phone via my BOA Customer Relationship Manager, yet today I received a FedEx letter stating that my permanent loan modification was DECLINED.  At the same time as the letter arrived, the hospice nurse came to sign my husband up for in-home hospice care.  Can you believe this????

The letter from BOA states "Thank you for contacting us regarding the Home Affordable Modification Program.  While we realize this decision comes at a difficult time in your life, we regret to inform you that we are no longer considering your request for a modification because after being offered a Trial Period Plan, you did not make the required Trial Period Plan payment by the end of the first month of the trial period."

I made the first trial payment on 3/4/13, the second one on 4/2/13, and the third one on 5/2/13.  The original letter from my BOA Customer Relationship Manager outlining the terms for the trial period dated 2/25/13 stated, "To participate in the Trial Period Plan, make your first month's trial period mortgage payment as soon as possible, but in no event later than 30 calendar day after 4/1/2013."

Since I made the first payment on 3/4/13 and it was not due until 4/1/13, it seems to me that I am in compliance.  

This was so upsetting that I could not focus properly on getting my husband admitted into hospice.  My husband is very upset.  He has Stage IV, Pancreatic Cancer and was diagnosed 4 years and 4 months ago.  He's now in the end stages of the illness.  

Can you see where I made an error?  Perhaps I'm not thinking straight due to the stress of putting my husband in hospice today.  It's an emotional day.

Why wouldn't my BOA Customer Relationship Manager call me to tell me ahead of time that this letter was going out?  Why won't she return my calls.  I have had to ask for an Appeal, but this is the last thing I need to focus on right now.  My attention should be 100% on my husband in his final days.  

BOA have a heart!!!!

Links to previous posts where the AR community rallied around us to convince BOA not to foreclose on our home:

Today I Was Told by BOA My Home is Going into Foreclosure

Thank You to My AR Friends and Friends of Friends

BOA Sent Me the Trial Loan Modification Papers Today










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Joetta Fort
The DiGiorgio Group - Arvada, CO
Independent Broker, Homes Denver to Boulder

They are doing this to a friend of mine too.  I sure wish we could get the truth about how many of these are actually done.  Obama claimed millions of homeowners have been helped during the campaign.  I wonder if it's more like a few dozen.

May 17, 2013 05:45 AM #1
William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.

I have heard of something like this before.  I wonder what the workers think when they do this.

May 17, 2013 10:40 AM #2
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

Joetta:  I question the same thing. In fact, not too long ago there was a post that I read that said (the #;s) it was a sham all the way around.  Congress has also asked the question of the big 4.

Bill:  I can't imagine that job.  

May 17, 2013 11:20 AM #3
Debbie Walsh
Shahar Management - Middletown, NY
Hudson Valley NY Real Estate 845.283-3036

I think it is not only Bank of America either - that is the sad part as well.  Hopefully everyone putting it out there will help to end this kind of nonsense. 

Jun 03, 2013 03:58 AM #4
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Lyn Sims

Schaumburg IL Real Estate
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