Even if They Don't Complain... Sellers Notice

Reblogger
Real Estate Agent with Keller Williams Realty Puget Sound 91333

Jennifer, you are right on target.  Sellers notice everything.  Usually, the only reason they don't fire you is because they don't think they can.  The sales statistic that I am familiar with is the one that says if you please your clients they will tell three people about you.  If you displease your clients, they will tell nine.

Original content by Jennifer Allan-Hagedorn

A few weeks ago, I wrote a blog called: "How to Wow Your Seller - The Favorit-est Tips" where I listed the results of a little survey I did following a SWS Teleseminar on the subject of knocking the sox off your seller client so that they'd be delighted to tell everyone they know how awesome you are. 

One of the final comments on the blog was from my friend Charles Stallions who said "Certainly a lot of great points, I often wonder if the sellers forget that their home is even for sale as they never seem to call either to ask what is going on as well."

That got me thinking... and inspired me to re-post a blog I wrote several years back about even if seller isn't asking... he or she is certainly noticing... 

"Even If They Don't Complain... Sellers Notice"

--  If the brochure box is empty... they notice

--  If the brochures still show the original price after two reductions... they notice

--  If their agent doesn't offer to do an Open House ... they notice

--  If no feedback cometh after showings... they notice

--  If the agent doesn't check in at least weekly... they notice

--  If there haven't been any showings in a month... they notice

--  If their agent hasn't updated them on market activity... they notice

--  If their online photos are from two seasons ago... they notice

--  If the only time they hear from their agent is when he calls to ask for a price reduction... they notice

Just because a seller doesn't complain doesn't mean he's happy. And just because he's not complaining to his agent doesn't mean he's keeping quiet elsewhere. Trust me on this. If his agent doesn't seem to care about selling his home... the seller notices.

 

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Comments (7)

Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

She make a lot of good points, but not sure there is one simple answer, as every seller relationship is different.

Make it a great week!

May 27, 2013 09:25 PM
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

Thank you for the re-blog, Roger! 

May 27, 2013 10:16 PM
Jennifer Fivelsdal
JFIVE Home Realty LLC | 845-758-6842|162 Deer Run Rd Red Hook NY 12571 - Rhinebeck, NY
Mid Hudson Valley real estate connection

Roger so true, seller might not say anything but they do notice and get irritated by the items mentioned.

May 28, 2013 09:41 AM
Joni Bailey
101 Main St. Realty - Huntsville, TX
Your Huntsville / Lake Livingston Area REALTOR®

I though her "How to WOW a Seller" blog post was pretty great, too! :)

May 29, 2013 01:49 AM
Roger Stensland
Keller Williams Realty Puget Sound - Maple Valley, WA
Let's Move!

Joni, I'll have to check that one out too!

May 29, 2013 03:26 AM
1~Judi Barrett
Integrity Real Estate Services 118 SE AVE N, Idabel, OK 74745 - Idabel, OK
BS Ed, Integrity Real Estate Services -IDABEL OK

Clients do notice.. and I would hope so!  Selling their home is important and they are paying attention.  Jennifer usually has something positive to contribute.  Thanks for re-blogging.

May 30, 2013 10:54 AM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

And then there are the sellers who have no clue and should be more involved because their agent is not doing a very good job.  I can't imagine not taking an active role in the sale of my own home!

Jul 15, 2013 09:50 PM