Two months ago I wrote a Post “Communication Could Prove To Be A Problem”, about a hearing impaired Borrower that one of the Realtors that I work with referred me to. Since then I have communicated with this Borrower several times by e-mail, and we even scheduled three appointments during this time. Each time she did not show up for the appointment, and did not contact me until two to three days later to tell me she was not able to keep the appointment because of a family situation.
Well today we finally met, and the meeting was very different that what I had expected. One of the reasons why she had not kept the previous appointments was because she was going to come with her daughter so that se could sign for me, and relay what her mother was signing to me. I did not mind her not showing up for our prior appointments, because of this. I felt that her daughter would be a big help to the two of us, even though her daughter is only 11 years old. Communicating with someone who is hearing impaired, was something that I have not had much of an experience at, and I was a little nervous about it.
So today when we finally met at my office, and her daughter was not with her I was more than a little concerned, especially when she started to speak to me. Her speech was very hard to understand, and very hard to follow what she was trying to say. So I sat her down next to me by my computer where she could see the Loan Application on the monitor. By having her next to me I could point to what I needed to know on the monitor, and she in turn could write down the information that I needed. As difficult as her speech was to understand, her handwriting was the complete opposite, it was very easy to read.
We got through the Loan Application and I ran her credit. It was not good, but I have seen a lot worst. The things that were causing the credit problems can be quickly fixed. These were credit issues that should only take one to two months to correct. She has enough money to clear up these credit issues, and for a downpayment. Once these issues are corrected her Credit Scores should increase 50 to 60 points, and she will qualify for a conventional loan. It was not easy to explain to her what she needed to do, and I had to do some writing myself in trying to explain to her what I was trying to say. Unfortunately for her my handwriting is no where as neat as hers, in fact you might say it looks like I write with my toes. But we got through it and she understood. I made her write back to me what she thought I was trying to explain to her. However, when we meet again I am going to make sure that either her daughter is there, or I will bring a friend of mine that knows how to sign.
I do not have any doubts that she will quickly do what I told her, because she is very motivated to correct these issues. She is motivated because she wants to move back to New Hampshire, and purchase a piece of property where she can teach hearing impaired children to ride horses. This is a true passion of hers, and it would earn her some income, while at the same time being able to help others who share the same disability.
I was really encouraged by this meeting, and hope to help her achieve her dream. Hopefully I will have her ready to start looking for a property in about three to four months. At that time I will try to find her a Realtor in New Hampshire that would like to take on the challenge of working with her, and help her fulfill her dream. This meeting today did not result in a Loan, but it was a great way to start my week.
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Info about the author:
George Souto is a Loan Officer who can assist you with all your FHA, CHFA, and Conventional mortgage needs in Connecticut. George resides in Middlesex County which includes Middletown, Middlefield, Durham, Cromwell, Portland, Higganum, Haddam, East Haddam, Chester, Deep River, and Essex. George can be contacted at (860) 573-1308 or gsouto@mccuemortgage.com
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