Lesson # 1 ~ Never Assume

Oh gosh.  Not right at all to assume it was the agent.   And, glad that you didn't have to work some PR effort here.

Amazing what people will assume.  My guess is the flyer was the most opportune form of message delivery. Hopefully it worked too!

Oh goodness, that is awkward. Who knows, maybe the lady will clean it up? This makes me appreciate HOAs - I could never be gutsy enough to ask a neighbor to clean a messy garage - then again, I guess the person who left the note wasn't, either? 

Yikes.  It would have been much easier if the seller would have called and discussed the situation instead of fly off the handle like that.  Sounds like you handled it perfectly!

Interesting situation, sounds like someone in the neighborhood is hiding behind your agents flyer. 

Of course I would need do this. .unless it was anonymously. .of course!

newspaper clippings works the best. .

I would guess it was a neighbor who didn't want to "stand up and be counted" who posted the flyer. It's understandably why this homeowern jumped to the conclusion that she did. Not everyone is very diplomatic when they need to complain or sort out a problem, unfortunately.

Of course the agent didn't do something so unprofessional...but we have all wanted to do just that to a  messy neighbor down the street who makes our clients look bad.

Not to mention the one on own block!

Mel, 

Almost funny!  Obviously, the house needed help, but interesting that they used your agents flyer to post the message.  

Was she more offended the message was left or what it said?  

All the best, Michelle

I actually called a listing agent to report a run down listing and got a hold of a single mom with kids who was at her wits end...She knew the listing was in need of a face-lift via curb appeal, but her kids were driving her crazy at the time...I told her it makes her and her business look bad

Mel-That's funny, I can't tell you how many phone calls I've received like this one blaming me for something that I didn't do. Never assume anything is right. 

So true we should never assume! We need to get the facts first! 

Asking questions works well but most people have a knee jerk reaction to things they don't like.

There's a proper way to tell a neighbor to clean up their house. Whoever dropped off that flyer did it the improper way!

But who dropped it off??

We all make assumptions every now and then, even if we try hard not to. But when you make assumptions.. well, you know the saying.. :)

Yikes!  It is so easy to make assumptions and most of us do it daily but hopefully without the fallout that you experienced.  Have a great day.   Jack 

Mel, it sounds to me like the place needed some sprucing up outside. Regardless of who said it!

okay,

it was too late the first time I read this  but now I get it... someone used her flyer for their own message.  GOT IT!  That is totally understanding the misunderstanding now.