I LOVE LOVE LOVE the new Comment Verifier on Active Rain

Real Estate Broker/Owner with Pareto Realty TN #251071

KUDOS to Active Rain for that WAY COOL way of verifying that only real people can comment on posts.

I HATE HATE HATE those obscure gray and black boxes with the sqwuigly letters that you've gotta type . . . Can't ever seem to get them on the first try, BUT . . . 

I CAN put the foot (Or computer or balloon) in the big circle.

There's a large lesson here . . . 

Do you want elated and LOYAL customers?

Simply provide the same stuff that everyone provides but make it EASIER to use.

Find out how to make the complex and frustrating parts of your process EASY.

Better yet . . . With each iteration, think of one LESS thing for your customer to do.

and while you're at it, make it FUN :-)

Comment on this post and let me know how much YOU LOVE this widget.



Posted by

Barry Owen

Principal Broker
Pareto Realty
Nashville, TN

Call me: 615-568-2123
email me: barryo@comcast.net




Simply & BOLDLY Living the FourFold Way in Open Space!

Quintessentially connected to the real estate industry to offer the ultimate experience for Home Buyers and Sellers in Middle Tennessee . . . Inquire within!

Comments (3)

Kerrie La Guardia
ActiveRain, Community Manager - Kirkland, WA
Let it Rain!

So glad you like the new captcha Barry!  Do know that once you're logged in you won't see them; IT is working on a fix to get those removed.  

Jun 17, 2013 09:26 AM
Alan Harris
Keller Williams Realty - San Diego, CA
San Diego Real Estate Broker with Keller Williams

Hello Barry,

I agree that we should always present an easier option to our clients. Great post!

Jun 18, 2013 03:14 AM
Barry Owen
Pareto Realty - Nashville, TN

Kerrie - Glad to hear from you and am very aware that Active Rain is Listening.

I SO appreciate all that your developers have done through the years to keep it fresh.

I'm not sure how many years I've blogged here, but it's MANY :-)

Thank you for the comment

Jun 18, 2013 08:15 AM