Now I'm not perfect but I feel that I have found the best way to get more loans back once sent to be signed. Lets be honest.....it is not hard getting the client approved for the most part and sending out the approval paperwork to be signed. The hard part is getting the paperwork back and getting past all of the questions. My business has been for the most part all internet generated and working on a national platform, so I don't have the convenience of face to face with the borrower and presenting objections with them. What I have found is that the best way to get your paperwork back fast is to Overnight the paperwork to them and set up a phone appointment with them for the next day. This way, you can talk with them as they are looking at the paperwork. I send the paperwork no matter what. As time has passed I have found this to be nothing but a numbers game. The more loans you get in front of a potential client, the more potential's to turn to borrowers.
Why this works? Well from what I can tell, most people get something like this and they want to get this time sensitive material back or at least out of their hair. Make sure that you are including pre-paid shipping material with the package. You want the least amount of objections as possible and I would hate to lose a loan over a 10 dollar shipping charge.
Hope this helps some of the newer LO's out there. Keep in mind to treat your Clients as family and don't ever do anything to them that you would not do to your self. This will keep you in the business and keep those personal introductions (referrals) coming.
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