You've all read about Breaking and Entering, but have you ever done it?!
I had an appointment to show a beautiful townhouse the other day. Because I had shown it a number of times, I knew the drill: Front door doesn't work so please utilize the keypad on the garage and enter through the 'people door' inside the garage. No problem.
I got there early to turn on all of the lights and prepare to show my client's roommate the townhouse which he hadn't seen but wanted his approval. I utilize the garage keypad, go to the door inside the garage to access the house .... Locked! Really? So, as all good agents know, we figure there must be a solution.
I open the key box, thinking there must be a key. Well, there happens to be 2 keys. Awesome! One is for the front door, the second is for ...... an outside gate to the deck! Oh my ..... Clients are running a bit late; fabulous. Now I have some time to figure out this dilemma.
I call the agent. "Use the key to the front door. I know it says it doesn't work, but try it." Fine. Nope, it doesn't work and just turns and turns and turns. The agent says, "Let me contact the owner, who happens to be on vacation." Great. Agent calls me back, "The owner will be calling you." Great. Now my clients have arrived. Great. Owner calls, "Try the front door; it has to work." Nope. At which point, the owner says to me, "Break in through the door in the garage." Really? "Go ahead, it's not that strong of a door, anyway."
Then I tell the owner that I'm putting her on speaker phone so that I have witnesses to Breaking and Entering her house. This owner couldn't have be nicer, funnier or more helpful. Result: I couldn't break in, one of my clients couldn't break in, but client #3 did four BIG runs and not only breaks open the door, but manages to punch a hole in the wall behind the door where the inside doorknob went right through the wall!
I told the owner, "We're in, but the bad news is that we also put a big hole in your wall." She just laughed and said, "No worries, we'll fix it." Now that was an experience that I hope never happens again, but it is one that I shall always remember! Breaking and Entering to show a townhouse in Norwalk, CT.
BTW, my clients rented it!! Thank goodness .....