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It's Time to Overhaul the Definition of "online lender"

By
Mortgage and Lending with NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 IL Lic 031.0006220/WI
 
It's Time to Overhaul the Definition of "online lender"
 

     If you've performed any research regarding mortgages or have been looking for Chicagoland mortgage service, you've probably run across advertisements, read discussions regardLink to FREE mortgage consultation with Gene Mundt, Mortgage Lendering "online lenders" or found actual websites of  "online lenders".  

      Historically, an "online lender" has been thought of as a Mortgage Lender that markets and conducts business solely through an internet presence.  But as a Mortgage Lender that utilizes the benefits of technology and the internet myself, I think the time has come to revise and tweak that old definition some.  It's archaic.  It's time to overhaul the definition of "online lender".

     I confess, I consider myself an "online lender" to a good extent these days.  A large portion of the communication and transacting of my clients' mortgage process is now typically conducted online, through technological advances, and via internet services.  I can't even imagine trying ... or being capable of ... servicing my clients swiftly and thoroughly without benefit of using it.

      From a Home Buyers' initial online research, initial preliminary conversations and inquiries regarding credit scores and Pre-Qualification for a mortgage ... to full interactive online Mortgage Application ... and throughout the entire processing of your mortgage, you can conduct your communications and quickly facilitate your mortgage processing through the services offered on my websiteThe same can be said for current homeowners looking to Refinance their mortgage.

     It's truly rare that physical face-to-face meetings occur within any given transaction ... or at least kept to a minimum.  Walk-ins or in-person meetings, once the norm when I first entered the business, are now mostly a thing of the past.  The convenience that my "online lending" service offers just better fits the lifestyle and speed in which most of my clients conduct their lives.

     Truth is, you now must be an "online lender" and offer online and technologically-based services in order to provide stellar service to the majority of your clients.  Lenders, such as myself, that are typically defined as "local" lenders provide a good example of that fact.  

     But just being online isn't enough.  For any Mortgage Lender, it still boils down to the quality and the range of mortgage service(s) you're offering.     

     In actuality, I believe I offer the "best of both worlds" ... valuable options ... to my clients and referral partners.  While I offer the convenience and speed that online mortgage service is associated with ... I also provide the many benefits that come from being local. 

   Some of those benefits aContact info for Gene Mundt, Mortgage Lenderre:

  •    Multiple Chicagoland offices for your convenience, should you wish face-to-face consultations, etc.
  •    Local knowledge of Chicagoland housing markets learned through 2+ decades as an IL Licensed Appraiser
  •    Knowledge of Chicagoland municipalities and their rules/regulations/taxing bodies.
  •    Strong working relationships (and referral network) with local Chicagoland real estate brokers, agents and other real estate professionals
  •   Extended accessibility for clients ... meetings, applications, Closings possible at local places and times of your convenience
  •    Much More ...

      It's time to overhaul the definition of "online lender".  Home Buyers, and others in need of Chicagoland mortgage services, CAN truly have it all.  Online service ... delivered with local knowledge, benefits, and conveniences.  Contact me today!

Contact info for Gene Mundt, Mortgage Lender


     Hoping to work with a Chicagoland Mortgage Lender that delivers a convenient and wide array of mortgage services?  Contact me!  I'll put my 36+ years of mortgage experience and expertise hard to work on your behalf.
     I can be easily found at the following:

Direct:  815.524.2280
Cell/Text:  708.921.6331
Email for Gene Mundt, Mortgage Lender/gmundt@goapmc.com

 eFax:  815.524.2281

www.genemundt.com

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Gene Mundt

 Mortgage Originator  -  NMLS #216987    

                                 IL Lic. #031.0006220  -  WI License #216987                                                                                                    

NMLS #175656

 

Gene Mundt, Mortgage Originator,  40+ years of #mortgage experience, will offer you exemplary mortgage service and advice when seeking:  #Conventional, #FHA, #VA, #Jumbo, #USDA, and Portfolio Loans in #Chicago and the greater Chicagoland region, including:  The #Lincoln-Way Area, #Will County, (#New Lenox, #Frankfort, #Mokena, #Manhattan, #Joliet, #Shorewood, #Crest Hill, #Plainfield, #Bolingbrook, #Romeoville, #Naperville, #Wilmington, #Peotone, etc.), #DuPage County, the City of Chicago, #Cook County, and elsewhere within IL and Wisconsin. 

 

Your Referrals & Testimonials are Always Greatly Appreciated! 

 

 

Comments(9)

Nancy Conner
Olympia, WA
Olympia/Thurston County WA

You are so right that these days borrowers really love and want the convenience of being able to get information and apply on line right from the comfort of their homes at whatever time of day or night works for them.  You offer the best of both worlds for Chicago area borrowers - the convenience of being an online lender, while also having that deep knowledge of your local marketplace!  (And face to face meetings for those who prefer that)

Jul 15, 2013 09:03 AM
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

Gene you have some good points here. Everyone wants it now, boom one click away. I have heard about Quicken online pre-approvals but don't know much more than that.

I had a buyer give me one the other day when we wrote an offer.

We ended not using it we used Beth Lewis of PERL who is also an ARer.

I would like to know what the percentage of online Pre-approvals there are these days?

 

Good stuff!

Jul 15, 2013 09:45 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Gene, The first contact my clients have with a lender is on the phone then some take the loan app online. Others prefer in person. An online presence is vital in today's business.

Jul 15, 2013 10:22 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Gene, I am ready to accept the change to the definition, but your point have a lot of merit to them, raise very good points for consideration. 

Jul 15, 2013 10:38 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Hi Gene,

You do make a stong case..I guess it is time to overhaul the term and probably the connotation that seems to go along with the On-Line Lender term:(.

Jul 15, 2013 11:18 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

So true, Nancy ... day or night in the comfort of their own home.  Maybe in their jammies!!  Most still pair the online app with phone calls.  Few tackle it entirely on their own.  But that proves my point.  With Lenders such as myself, that's a possibility ... I say, not bad!!

Noah:  JMO, but you better have a real grip of your finances and credit ... and be very well-versed and educated about what you are attempting if you decide to proceed with the online Lender you mention or something similar.  The complaints I have heard revolve heavily around communication and accessibility.  And I introduced myself here on AR to Beth ... told her you sent me her way.  Thanks for the heads-up and intro ...

Debbie:  Sounds pretty normal, as many like to walk through the online element while speaking to me too.  That's all good.  I figure the more options you have for service, the better ...

George:  As with anything, there are those that will leave a good perception of what "online" means ... and then there will be the others. Good service is dependent on accessibility and great communication skills ... and in today's world, that (at least in the Chicagoland area) means you better be online ...

Dorie:  I understand your inclusion of the (: sign.  I think that is the impression most have when you mention "online" lending.  But truly it's not the case anymore.  I know few Lenders that do not provide online services much like the well-known online lending companies.  It's just they pair MORE service and communication options on top of the services those companies typically offer.  That's where the differences lie ... and they are very important ...

Gene 

Jul 15, 2013 12:03 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Great post, which should be featured. Doing business in eight states, I am often doing mortgages for clients that I will never personally meet, however most have been referred to me.

Jul 15, 2013 06:52 PM
Steven Cook
No Longer Processing Mortgages. - Tacoma, WA

Gene -- I agree with your suggested redefining of the term.  And yet, we need to have some term that differentiates the local, licensed mortgage professional from the faceless guy sitting at a call center who doesn't build any kind of real relationship with his clients.

Jul 16, 2013 03:01 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Seems to matter less and less how close or far away someone is, Joe.  Those just down the street still opt for the online service versus making the trip ...

Steven:  True ... Definitely appreciate your input, as I considered much the same as I was writing this.  But I say that term and definition should be "service" ... because I believe that is where the true differences lie between them and us ...  

Gene

Jul 16, 2013 06:21 AM