Need to paint one of our Rental houses. (Yes, I do my own Maint.)
On some things we don't skimp. Paint for the outside is one of those places.
I went to pick out the paint..."Are you the paint expert?" I asked.
No, he is.The young lad said.
I explained to him what I was doing and asked if this was the best for the job. Yes Sir. He replied. (SIR? Brat!)
He was just about to mix the paint when another person came along and was speaking to him...Sir, (There is the OLD word again) what is your project again?
I explained and she said...This is not the right paint, you need to go with this one. She explained why and I knew I had finally found the expert I needed.
Here was a case of just give the customer what they think they need and send them on their way. I don't have anyone like that on my list of referrals. I am sad to say, a good friend had referred me to this place.