An Expert is an Expert is an Expert...or are they?

By
Real Estate Broker/Owner with WHISPERING PINES REALTY 20398180

Need to paint one of our Rental houses.  (Yes, I do my own Maint.)

On some things we don't skimp.  Paint for the outside is one of those places.

I went to pick out the paint..."Are you the paint expert?" I asked.

No, he is.The young lad said.

I explained to him what I was doing and asked if this was the best for the job.  Yes Sir.  He replied.  (SIR?   Brat!)

He was just about to mix the paint when another person came along and was speaking to him...Sir, (There is the OLD word again) what is your project again?

I explained and she said...This is not the right paint, you need to go with this one. She explained why and I knew I had finally found the expert I needed.

Here was a case of just give the customer what they think they need and send them on their way.  I don't have anyone like that on my list of referrals.  I am sad to say, a good friend had referred me to this place.

Comments (4)

Fred Griffin Tallahassee Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

Someone trying to sell you something is not an Expert!

Jul 25, 2013 12:38 PM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I wish everyone would take the time to make the customer happy. That's how I run my business.

Jul 25, 2013 10:57 PM
Vern Eaton
Askov, MN
Realtor 651-674-7449

You can try to come off as the exxpert, but usually the truth comes out quickly

Jul 29, 2013 04:07 AM
Randi Brammer
Randi Brammer, Acctg. - Hinckley, MN
Accountant & Tax Preparer

Experts are a dime a dozen and real experts will usually be reserved about it.

Jul 29, 2013 09:32 AM