Wasting my time --- Update

By
Industry Observer

In April, I wrote about my experience trying to connect with various contractors at the Apple Valley annual Home and Garden show.  We have several projects in mind and wanted to hire someone to complete them.  Although we left contact information with about a dozen vendors, nobody had responded as of the time of writing that post.

Finally, a concrete contractor called.  Well, he actually responded to my several calls, but the initial contact was at the show.  He showed up after rescheduling his initial appointment.  He pulled into our driveway, and I asked him to move his pickup a little to the right so my wife could get into the garage.  She was due home any minute.  He proceeded to move over with the truck a couple feet off the side of the driveway.  That was not an issue, but he also crushed two half-barrel planters in the process.  He expressed surprise but no sorrow or apology.  No he did not offer to compensate me for the damage.

We then discussed the driveway replacement, new slab next to the garage, and new patio.  He looked up in the air said that it would be about $12 thousand.  That was the extent of his estimate.  We chose another contractor.

 

 

Posted by

 Mike Carlier  Lakeville, MN

 

612-916-3033

 

Comments (9)

Kathy Sheehan
Bay Equity, LLC 770-634-4021 - Atlanta, GA
Senior Loan Officer

That doesn't sound like the behavior of a true professional.

Aug 06, 2013 02:44 AM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

WOW...You are tough.  He was shooting for the moon so thatis why he looked up...looking for the moon for help.

Aug 06, 2013 05:23 AM
Mike Carlier
Lakeville, MN
More opinions than you want to hear about.

Bill, you may be onto something there, or have you been listening to those "Whispering Pines" for a bit too long??????

Aug 06, 2013 05:54 AM
Mike Carlier
Lakeville, MN
More opinions than you want to hear about.

Kathy, that guy has a way to go to even be a true amateur.  Worst of all, he may have been the best of the bunch.

Aug 06, 2013 05:56 AM
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Thanks for sharing your experience. All of us need to be very careful when selecting contractors. 

Aug 15, 2013 03:04 AM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

We can't even make up stuff like that. Unfortunately many contractors just don't do a good job with costumer service.

Aug 24, 2013 11:25 PM
Mike Carlier
Lakeville, MN
More opinions than you want to hear about.

Joe, it's even more scary when you consider that these non-responsive contractors are not a randomly selected sample.  These guys have made a deliberate commitment in time and participation fees in hopes of getting some leads.  I'm guessing that they called leads until they got a job or two, then stopped. 

Aug 25, 2013 02:28 AM
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

Goodnes, Mike, that is not someone I would want to do business with. Imagine what he would do if he made a mistake on the job.

Sep 15, 2013 01:23 PM
Mike Carlier
Lakeville, MN
More opinions than you want to hear about.

No doubt that, if we contracted with him, we would have found out what he would do when he made a mistake.

Sep 15, 2013 11:40 PM

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