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10 (More) Things a New Agent Should Focus On . . .

By
Industry Observer with RETIRED / State License is Inactive Inactive License Oregon

10 (More) Things a New Agent Should Focus On . . . 

This post is inspired by a recent feature of Jeff Pearl's "10 Thinkgs A New Agent Should Focus On . . . '

Of course, each of us will have our 10 "things" of wisdom to impart, and Jeff's post is about the technical must haves to focus on.  I like that Jeff mentioned "FOCUS ON" in his title.  Yes, boys and girls . . . focus, focus, focus!

My post is about the no cost things a new agent should be focusing on.

So in no particular order:

1) Know and understand the 7 Fiduciary Duties of a real estate agent.  Oh, heck, first focus on what a Fiduciary truly is!  Then learn the seven duties by heart!  What is a Fiduciary?

  • Loyalty
  • Obedience
  • Disclosure
  • Confidentiality
  • Reasonable Care
  • Diligence
  • Accounting

2) Read the Listing Agreement.  As an Exclusive Buyers Agent, I haven't taken a listing in over 9 years.  But focus should be on reading what CONTRACT your brokerage is going to use to establish a real estate agency relationship with the owners/sellers.  Understand what your duties are to the Sellers/Owners.  Understand the legal terms of the Listing Agreement.

3) Read the Sales Agreement.  Our purchase agreements are called Sales Agreements.  New agents need to read EVERY WORD and understand EVERY WORD.  They need to be able to run down the Sales Agreement forth and back when representing a buyer, especially.  Since the Buyers are usually the one initiating the offer, read the Sales Agreement . . . know what legal language it contains.  Understand key legal terms:  "As Is" provisions, time-lines, contingent clauses, etc.

4) Know and understand the legal concepts of Real Estate Agency representation.  You are the agent and your client is relying on you.  What are the client's duties under the Contract?  What are the client's time frames?  What are the client's performance under the contract.  YOU are advising them . . . you better know!

5) Know and understand every form, contract, addendum, agreement, documents that may be used while you are representing a client.  When you are representing a client, you will be relied upon to use the proper forms, documents, etc.  Know what they are.  Understand what you are having your clients sign.

6) Read and understand the NAR Code of Ethics and Standards of Practice.  How we take on "representation" is very important.  Are we offering "customer" level service or "client" level service?  Duties to the general public, duties to other NAR Members . . . it's all right there.  National Association of Realtors(r) Code of Ethics

7)  Read your local MLS Rules & Regulations.  Are listing agents in compliance with the rules when you've entered into a mutually accepted offer?  How do you know if you don't know what the rules are?  What are the status of a listing in your MLS?  What are the time-frames of changing status?  Why is that important?  

8) Attend FREE continuing education seminars.  The more you attend, the more you know PLUS, you'll have your continuing education hours up-to-date when it's time to renew your license.

9)  Become active in ActiveRain.  Yup, you don't have to hold a paying RainMaker account -- but you should!  The best real estate education can be found right HERE!  I've learned so much, and continue to learn.  Focus on what your industry is doing.  Focus on what other real estate practitioners are accomplishing!  

10) Understand the BASIC laws of your States' Real Estate Agency.  All states will have statutes or ordinances governing real estate agents who are licensed in the state.  Understand your state licensing laws.  Read the licensing laws and know what they mean as they pertain to your license.

and a freebie . . . 

Focus on KNOWLEDGE.  Knowledge of your local market, knowledge of the standard of practice in your local market . . . your knowledge will grow and expand.  As the markets change, and they will, change with them.

Most, if not all, of this can be done online.

Consumers/Clients/Customers do not REPRESENT themselves in their real estate purchase.  As a licensed real estate agent, you DO represent Clients and you hold some degree of accountability to the general public, i.e., consumers and customers.  You are the expert.  You need to know how to represent your clients.  They do not know how to represent themselves.

 

Posted by

 

 

Carla Muss-Jacobs has RETIRED effective May 1, 2018

Representing Buyers in the Portland Metro Real Estate Market | Clackamas Multnomah and Washington Counties | Since 1999

Carla Muss-Jacobs, REALTOR®, ABR, CEBA, ePro
Principal Broker/Owner ~~ INACTIVE

Carla Muss-Jacobs' retirement became effective May 1, 2018

Direct: 503-810-7192 

 

All Rights Reserved © 

Linda Balades
Comfort Real Estate Services - Ventura, CA
Broker Associate

New agents enter this field daily...it is good to give them an outline of what important for their work ethics...for their sake as well as their clients...Thank you...

Aug 23, 2013 02:37 AM
Sharon Parisi
United Real Estate Dallas - Dallas, TX
Dallas Homes

Mastering all the contracts, amendments and addenda as a new agent is important and daunting!

Aug 23, 2013 03:46 AM
Melissa Zavala
Broadpoint Properties - Escondido, CA
Broker, Escondido Real Estate, San Diego County

I think that about sums it up. Before you start selling property, you should bone up on everything on your list.

Aug 23, 2013 06:14 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Each of those apply to life in general as well!

 

Love and light,

Laura

Aug 23, 2013 06:26 AM
Lana Robbins Realtor ® Licensed Real Estate Broker
Aloha Kai Real Estate - Clearwater, FL
Licensed in Florida, Washington, and Hawai'i

Hi Carla. Great list. In Florida surprisingly we are transaction brokers by default unless the customer turned client signs an EBA. Great list. Even reminds those of us who have been in the business to get back to basics and f.o.c.u.s. LOL

Aug 23, 2013 07:21 AM
Adrian Willanger
206 909-7536 AdrianWillanger-broker.com - Seattle, WA
Profit from my two decades of experience

Carla

I'd totally agree, new agents should know their way around both a listing and selling contract, knowledge is power. 

Aug 23, 2013 08:26 AM
Rekha Vyas
Keller Williams Realty of Brevard - Melbourne, FL

Great points. Every realtor board offers some free education. A new should focus on becoming knowledgeable. They should definitely familiarize themselves with the real estate forms.

Aug 23, 2013 08:32 AM
Kenrick Gleckler
McBride Kelly & Associates Realty - Tampa, FL
Top-Notch Tampa Real Estate

Carla, You are so right. I agree with Lana, I think sometimes the expeirenced people need to get to back to the basics.

Aug 23, 2013 08:37 AM
Kathy Schowe
California Lifestyle Realty - La Quinta, CA
La Quinta, California 760-333-8886

I can't wait to share this with a new agent I am mentoring... great list!  Kathy

Aug 23, 2013 08:45 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Carla, I'd add one more:  realize the value of your reputation with your area agents.  Not following up on your word, being difficult to work with, etc. can be hard on both you and your clients.  Not suggesting to be a pushover, but know how to play well in the sandbox and don't commit to something you can't carry out.

Aug 23, 2013 09:15 AM
Susan Jacobsen
The Alliance Group Realty - Hilton Head Island, SC
20 Years Providing WOW Real Estate Service

Carla - what a great post! great outline and things that they should mention in class - but you really brought great points for new folks - and good reminders for all of us!

Aug 23, 2013 10:31 AM
Marina Gavrylyuk
Sutton Group Summit - Mississauga, ON
Homes & Condos for Sale in Mississauga and Toronto

I agree, shall go as a featured post at least once a week!

Aug 23, 2013 12:07 PM
Yvette Chisholm
Long & Foster Real Estate, Inc. - Rockville, MD
Associate Broker - Rockville, MD 301-758-9500

I wish some experienced agents would read your list and focus on it!   I can't tell you how many people don't read the documents they are asking clients to sign.   We sit down and read through all the changes, discuss them in our office meetings, and try to see if there is another vantage point on how new terminology can be understood.  Also, a cursory review of the COE doesn't hurt anyone - the ones who sleep through the continuing education course, seem to need the ethics training the most.

Aug 23, 2013 02:02 PM
Monica Holvey
Keller-Williams Realty Conroe/ Lake Conroe - Conroe, TX
Real Estate Trooper

Great post!!!  It all goes back to you must work to learn before you work to earn.  Establishing the right habits in the beginning save a whole lot of time (and possibly your career) in the long run.  Great read.

Aug 23, 2013 02:53 PM
Jane Chaulklin-Schott
TEAMCONNECT REALTY - (407) 394-9766 - Orlando, FL
TeamConnect Luxury Homes - Orlando, Florida, 32836
Excellent list, Carla. It should be handed to each new agent by their new broker. Will print out and place on my office bulletin board.
Aug 23, 2013 06:13 PM
Wayne Zuhl
Remax First Realty II - Cranford, NJ
The Last Name You'll Ever Need in Real Estate

Congratulations on a well-deserved feature, Carla! This is a great list, and one I wish I had had when I first launched!

Aug 23, 2013 10:43 PM
Roy Kelley
Retired - Gaithersburg, MD

This is a very good selection for a re-blog.

Have a wonderful weekend.

Aug 24, 2013 12:38 AM
MeLisa Minter, Realtor
Minter Real Estate Services - Taylor Lake Village, TX
Bay Area Houston Real Estate Agent

Love this advice! As experienced agents, we know that in Real Estate School they didn't teach us anything about what to expect during the first 30 days of becoming a Realtor.  This can be an eye-opening experience for new agents.  When the realization sets in that they are repsonsible for generating their own income, some agents when get terrified and want to do a quick exit.  But that's why it's good for them to align themselves with a good broker that will give them the "uncensored" version of the life of a Real Estate Agent. 

Great Post.

Aug 26, 2013 12:53 AM
Pam Graham
All Real Estate Options - Jacksonville, FL
Jacksonville, Clay & St Johns Counties

Great list! Even us veteran agents would do fine reading over all our forms and taking a contract class every once in awhile. I've done that and picked up good info.

Aug 31, 2013 05:43 AM
Victoria Beveridge
Tiger Town Realty - Baton Rouge, LA
Making Dreams Come True!

As a new agent it is easy to get distraccted and discouraged.  It is very helpful to have a list of things to help you keep your eye on the ball.    

Sep 23, 2014 11:45 PM