Being an e-PRO I consider myself fairly tech-savvy. Ok, way before that I thought the same. I started building webpages in high school for goodness sakes. That being said....
Don't you just want to go crazy when you have a technological malfunction?
I DO!
2 days ago I made an appointment with a prospective buyer. As I was typing the appointment into my "oh so fancy" TREO the thing reset itself. Ok, I go back to the calender to start again. But oh $%!%$!, everything is gone. No, not just what I was working on at the moment, but ALL of my appointments, all of my contacts - yes EVERYTHING.
Being the smart one that I am I 'sync' with my computer. But guess what? That was over a month ago. So all my appointments & contacts entered since are GONE. So I was going to go ahead & sync again to at least catch up as best I can when the phone turns itself off.
Yep, it's ALIVE I guess & needed a nap...lol
But it won't turn back on! I try the reset, the on/off several times & then I call tech support. They tell me to go Ft. Myers Verizon for help. Guess what? No one there knows ANYTHING about the TREO. Seriously, the guy is trying to take off the back (doesn't come off) to get to the battery to reset the thing. As I watch him fumble around I become slightly irritated. I admit it. While I remain calm on the surface I'm definitely becoming annoyed.
So he tells me to call tech support from one of their phones.
OK. I try that again.
They tell me to go to the new Verizon office in Cape Coral. First I call there to make sure they think they can help me. I'm assured "yes, we can". I get there. No one knows. They tell me I can get another (yes this has happened before) TREO in 2 days to replace this one for $53. "NO". I need a phone. I can't be "unconnected" for 2 WHOLE DAYS (This is sarcastic folks - I know it's not the end of the world here).
The folks at the Cape Coral store are very sweet & actually appear to want to help. But they can't.
I am of course wearing my nametag & meet a nice lady there who is looking to buy a house - GREAT PLUS!
But I'm still without a phone. I have been with Verizon for a long time & my monthly phone bills have ranged from $300-400/month for several months now. They don't seem to want to keep a loyal customer.
So I drive around to check out other cell phone services. Honestly, none compare to Verizon. At least not for what I am looking for.
So I logged onto the computer to order a new phone & decided on the Motorola Q (anyone have good/bad things to say about it?). I'm not trying another TREO - too much bad blood here (LOL).
It will be here by Monday I think.
But what to do until then? I dig out an old phone I had out of my son's toybox, activate it & "whoila" interim phone.
You know how much I miss my keyboard? Touch screen? Calendar? YES, a LOT. Boy does technology really spoil us.
I can't even imagine doing business before cell phones, faxes, internet, etc.
My parents used to get MLS books in the mail. Then they could hook up to some kind of computer/fax thing to download updates. Finally they got a very basic intranet type MLS system about the time when you could have a 5 lb cell phone. Ha, times they do change.
What will agents say in 20 years? Will there still be agents? Just kidding, I'm confident we'll still be needed.
Hope you enjoyed!
Yours in Success,
Susan :)
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