Where are the manners?
I know we all remember our moms and dad saying .......... "Ok, now say Thank you." Most likely that is a direct quote. Or maybe you heard.........."How do you ask?" ............ I know I've said both of those to my kids, on a daily basis. Manners are something that is pretty important to me. It shows (I think) intelligence, confidence, but most importantly it shows profesionalism.
Hello? What?
The inspiration of this blog/little rant is one to many times I have called another realtor (and maybe I'm wrong here to assume I am calling their business phone) and I have gotten the Huh? Hello? answer, or even the dreaded "What?" answer. What if I were a perspective client not just a lowly realtor? What kind of impression does that give? I mean I'm all for a little bit of a relaxed profesionalism but come on some things should just be a standard. Do you answer you brokers phone, "What?" I bet you wouldn't be around the office much if you did.
Standards Of Me
I try to conduct myself in a friendly, relaxed, professional way. I don't wear a tie everyday, if fact you would be hard pressed to see me in a tie most days. I'm not pushy, I'm not high pressure. I am just a normal person who like to help other find the home of their dreams. Above all I am polite. I open the door and hold it for others. I say "Please" and "Thank you". I shake hands with eye contact. I'm not smug. I don't think I'm better than other, in fact I think of others first before myself. Its how I was brought up, its how I raise my children.
You Can Do It
It not that the whole world is rude. We all just get wrapped up in the moment. We get to busy and forget the little things. It's just a matter of taking an extra moment, and say "Thank you" or hold a door open for someone. Being busy is no excuse for bad manners.
Professionalism
Manners spill into your professional life more than you think. We are constantly "On". When we are with clients, our every action is seen and talked about later. From how we are dressed, to the way we drive. Plesantries are always part of our presentations but it has to go deeper than just surface. Look someone in the eye when you say "Thank you", point out the bump in the sidewalk before they get to it. There really countless ways of being more polite. Its more than just being nice, its an aura that will help you in everything you do, both professionally and personally. Take a moment to think about you last couple of listing appointments or the last time you interacted with a fellow realtor, and think was the best image of me to portray? You might be suprised.
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