FNIS Agent Office / Agent 2000 Question

Scott:  I would agree, TP 7I is probably more stable.. they've also had some good updates over the last several years.. Agent 2000/ Online Agent has been passed around like the ugly baby at the reunion.. it's been owned by at least 3 different companies since I've had their product... and nobody seems to really commit to it 100%.  In this case, it's for an agent in my office that isn't going to change over to TP.. what's odd is that it doesn't seem to affect everyones operating system the same way..  This agent originally had Windows 98 and upgraded to Windows XP Pro.   IE 7 doesn't seem to work as well on upgraded systems.. on the operating systems where XP Pro was the original install, no problems.. that's the only commonality that I can find.

Jim!:  I actually uninstalled IE 7 from this computer to bring it back to IE 6.. caused major problems because IE 7 still left remnants on the IE 6 browser settings.. I resorted to rolling back to a restore point prior to last weeks Microsoft Updates and that is when I really began to have problems.. it corrupted the IE 6 browser to the point that I only had the option to re-install IE 7 again... now the browser works, but Agent Office won't load.. there's something fishy going on.. FNIS has no information on their site and when I called to ask a general question at support, they wouldn't talk to me until I paid for a support plan.. something I couldn't do becuse this agent is using an older version of Agent Office.. that FNIS doesn't support.. in essence.. too bad charlie...

What happened to the old days of customer support...

Les