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Realtor Feedback

By Christine Frame Martin

Real Estate Agent with Keller Williams-Indy Metro West AB

February 22, 2008 07:45 AM

Question- Do you have a hard time getting feedback from Realtors? Do you GIVE feedback on the properties that you show?

I have such a hard time getting feedback on my properties. Isthere a special way of asking that I am not aware of or what? I have tried phone calls and emails, but never do I get a reply. Well, NEVER is a strong word and inaccurate, I get a rare VM reply. For the most part I do not hear back from Realtors on feedback.

Why is that? Don't other Realtors care what a buyer thinks or their property and better yet isnt anyone giving feedback to their sellers?

Just curious how others deal with this...if indeed they have the same problem. I have talked to quite a few Realtors around Indy that seem to have the same problems but NO ANSWERS!

Feedback welcome and appreciated!

Christine Martin

www.christinesellshouses.com www.christinemartinhomes.com

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Mary Bowen

Coldwell Banker United, Realtor - The Woodlands, TX

Real Estate At Its Finest!!!

I think it depends on the area. Where I live, most agents give feedback. But if I list something outside of my community than the response drops dramatically.

Feb 22, 2008 07:58 AM

Matt Crow

Huntley Realty - Huntley, IL

630-728-6051

We have an automated system for our office, which most agents are good about responding to, but I still always call in case there are things they won't write. Happily, most are responsive. I always try and have as much detail about the listing & showing as possible...too, too often agents call me and ask for feedback, but don't have the address, model or anything else that might jog my memory...when I have shown 50 houses in a week and their's was 3 days ago, they better have something to give me a clue or they won't get very good feedback!

Be of service! The rewards will come!

Deborah Burns ~ Seattle Real Estate Agent

Realty Executives -BRIO - Seattle, WA

I have experienced the same problem.

I never call since it could be at a bad time or they may not remember the house, so I email with a link to the house to help them remember. I also send questions to make it easy, but I still get only about a 20% response. Because I believe in "what goes around comes around", I always give feed back if I remember the property.

Feb 22, 2008 08:00 AM

Monika McGillicuddy

Berkshire Hathaway HomeServices Verani Realty - Hampstead, NH

Southern NH & the Seacoast Area

That is one of my major pet peeves. I usually have to call and ask for...sometimes several times before I get the courtesy of a call back.

Feb 22, 2008 08:04 AM

Christine Frame Martin

Keller Williams-Indy Metro West - Avon, IN

Hendricks County Realtor

Hey everyone thanks for the FEEDBACK! :)

When I call an agent I always try and leave very detailed info regarding which house I am calling about, I give little details to jog the memory, I know how it can be to have to remember a house when you have shown alot. I have tried a auto response system, emails, phone calls... still I only get a small % of replies.

IT IS FRUSTRATING!

Glad to know I am not the only one!

Christine

Feb 22, 2008 08:11 AM

Gary L. Waters Broker Associate, Bucci Realty

Bucci Realty, Inc. - Melbourne, FL

Eighteen Years Experience in Brevard County

I always give feedback. Do I get it? Sometimes. There are some agents here who will tell you they don't give it....

Feb 22, 2008 08:15 AM

Gary-

Really? Why? My Sellers want feedback. I have actually had a seller get mad at me because I could not get feedback from agents. I explain that some agents do not put any value on feedback, but do you think my clients care about that?

I would love to know why a agent wouldn't extend the courtesy of feedback. Even if they do not use feedback, as Deborah above said..."what goes around comes around".

Thanks for the reply!

Feb 22, 2008 08:21 AM

Alan Kirkpatrick

Austin Texas Homes - Round Rock, TX

Alan in Austin

Christine:

I am not a long time seasoned Realtor but I have had success by getting the buyers realtor on the phone and asking about 3 to 5 pointed question. Sometimes just asking what they thought about the property leads to very vauge answers.

Ask

1. How did the property show?

2. What did your client like best?

3. What did your client like least?

4. Were you able to follow the directions right to the property?

etc....

Feb 22, 2008 08:34 AM

Alan- very good questions and important to know so that you can understand IF you are not getting offers...

Karen- EXACTLY my point! How am I to convince my sellers that they are overpriced or the purple flowered wallpaper is hideous..the best way is to get feedback from OTHER Realtors saying the same thing. Some Sellers just need to hear it from other people. The fact that you did not make an offer is not the only thing happening here. You may have valuable feedback to share with my clients and I will return the favor.

I think it is very sad that those other Realtors do not extend this courtesy to their fellow Realtors.

But again...."what comes around goes around"

Feb 22, 2008 09:16 AM

Realtor Feedback

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