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Does Your Web Site Make Life Easier For (In and) Out Of State Clients?

By
Real Estate Agent with Realty One Group

With most people using free email accounts from gmail, yahoo, hotmail, etc. it can be difficult for an out of state client to receive and view pictures.

Take today for instance, an out of state client asks me to look at a rental property for her.  I take 18 photos for her of the condo, the complex, and the surrounding area so she can get a real good idea of what she may be renting.

Instead of trying to send 18 pictures to her gmail account and risking the photos being blocked by the email server because of the size, or using up all of her inbox space I created a custom page for her on my web site.

It takes less than an hour to format the pictures and get a page up.  I can write a personal message to the client  and make them feel as if they are important, which they are!  I threw an example of a scaled down version on my website so you can see what I am talking about at http://www.peoria-real-estate-info.com/XXX-client-custom-search-page.html.  The page does not have any internal inbound links so your other visitors won't stumble upon it.

I have gotten a lot of positive feedback from clients by doing this.

Often times out of state clients are leads from your company or referrals from other agents so directing them to your web site allows them to get a feel for you as a person, and also shows them that you are wiling to put some time in working for them.

Just something to think about the next time you are out there previewing a property for your clients.

Comments(9)

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Kimberly Grant
Exit Leon Crawford Realty - Huntsville, AL
Real Estate Agent - Huntsville Alabama
I do the same thing Bobbi.  I have found my clients really love it.  I also do this for my clients that choose new construction.  I go by the house weekly and load pictures through the building process so they can see their home go from lot to frame to house!!
Feb 24, 2008 09:11 AM
Jeff Kessler
Austin Homes, Realtors www.OwnAustin.com - Austin, TX
Broker,CLHMS,GRI

That is really a cool idea.  Thanks for the post.  Do you delete it later or do they always have access.

J.

Feb 24, 2008 09:11 AM
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

Bobbi,

Good job.   Good service.

I do similar service with Flickr, but don't have the privacy you can offer.

I just don't put personal information in.

64 photos of a townhome for an out of state client helped her a lot.

And the upload of 100 photos takes just minutes.

Feb 24, 2008 09:12 AM
Tony Grego, 317-663-4173 #1 Trade Association for Alternative Inv
REISA - 317-663-4173 - Indianapolis, IN

You know Bobbi that is a great way to show you are willing to ge the extra mile. With projects like that I was using photobucket.com but you gave me a great ideal, (While I know it is a demo some folks will not be able to pull up hte triple x in the address.

Happy Selling!
Tony Grego - Indiana Mortgage Broker

Feb 24, 2008 09:14 AM
Kim Sellers
Lake Arrowhead, CA Coldwell Banker - Lake Arrowhead, CA
Lake Arrowhead Realtor - BRE#01412099 - Lake Arrow
The ability to create custom pages or websites for clients is awesome.  I set up personalized websites for my clients and the response has been great.  Putting the pictures on there for your client shows true dedication and professionalism to that client, you are  a cut above.
Feb 24, 2008 09:21 AM
Endea Thibodeaux
Lanham, MD
Solar Energy Consultant, CDPE, CLHMS

It helps to be internet/computer savvy?  I honestly don't even know know where to begin to do that!

Feb 24, 2008 09:24 AM
Bobbi Herman
Realty One Group - Peoria, AZ
Realtor, Peoria Arizona

Kim - Grat idea about the pictures while the home is progressing through construction.

Jeff - I leave it up until it seems appropriate to take down.  If the client doesn't like it, or if they bought it, that is a good time to take it down.  If the client was looking for more than one home I just create a directory type page with links to the different homes.  I just deleted one today, because the client hasn't returned my calls in over a month.

Mike - Very true services like Flickr are faster.  If I took tons of photos I would use a service instead of upload to my web site.  It does take time to open all the photos and format the size, crop, and adjust the quality to get them ready for the web.

Tony - Hadn't thought about the triple X.  I suppose some web servers are going to block access!!  Made me chuckle... 

 

Feb 24, 2008 09:25 AM
Bobbi Herman
Realty One Group - Peoria, AZ
Realtor, Peoria Arizona
Endea - If you have your own web site and can type a Word document you can do this too.  There is a learning curve of about an hour or two, but most of it will be working with Photoshop or some other image program to get the pictures ready.  The HTML coding is simple once you know what to type.
Feb 24, 2008 09:27 AM
Jeff Kessler
Austin Homes, Realtors www.OwnAustin.com - Austin, TX
Broker,CLHMS,GRI

That sounds good to me.  I will have to implement that.  Thanks again.

J.

Feb 24, 2008 09:43 AM