WOW! I just had a blessing and I only went there for lunch!

By
Real Estate Agent with Realty Professionals, Inc.

It's not what I ate was so great but one of the employees there.  I eat out for lunch often and sometimes wish it could just magically appear in front of me (ha ha don't we all).  Sometimes there are just too many choices.  Back to lunch, my secretary and another agent was making suggestions and one of them said go to McDonalds.  I thought, yeah I haven't been there in some time and I like some of their sandwiches.  I did go to McDonalds, while standing in line, there was this employee standing about three feet from me wiping down the trays that were previously used.  Before I ordered my food, he seen me look over at him and he had a big smile on his face and said kind of loud "How are you doing today?" while he looked intensely at me.  I had a million thoughts go through my mind in that split second and replied "Great!"  I thought WOW!  He was really listening to me and really wanted to know how I was doing.  I could tell that he wasn't "Just Saying That".

I proceeded to make my order and didn't think much more about it.  I sat down in a booth and was going to eat it there at the restaurant.  While I was eating, the owner was sitting in a booth just behind me doing some interviews.  I was also observing this employee.  He was in another part of the store cleaning some tables and he was returning with some more dirty trays and he seen someone he knew and while he was walking towards them he had a smile from ear to ear.  He approached his friend and gave her a big hug and wanted to know how she was doing and after they were done talking he said " God Bless You!"  He was really sincere and it just gave me a warm fuzzy.  While I was there I observed other employees as well as other customers.  Everyone just didn't have the same spirit as this one employee had.  Through the hustle and bustle of life we often forget to smile and enjoy being alive.  You know smiling is contagious!

The owner was through with an interview and he walked up to the front of the store and while he was returning he observed my Realtor name badge and asked how the market was (I did not personally know him).  We talked some about real estate and I asked him how his business was.  We talked for about 4 or 5 minutes.  In that conversation, I told him since he was hiring he needed more people like this employee I was observing.  I was telling him about a customer service video I received by e-mail (you can see it at http://www.stservicemovie.com
) and this employee reminded me of it.  Watch and you will know what I am talking about.  He told me how long he has been there and that he may not do anymore work than the other do but he is really energetic and tries hard.  We finished our visit.  I refilled my drink and on the way out, I slipped some money in my hand and shook this employees hand and told him that "I was proud of his enthusaism at work and we need more of it and to keep it up!"  I know you don't tip at McDonalds but I just went to McDonalds for lunch and received a blessing.

I hope everyone that reads this has a great lunch like that.  Observe your surroundings and make sure you are one of the ones smiling as well! 

I am a Realtor in Searcy, Arkansas and I sell new homes, existing homes, commercial property, farms and land as well as manage and own rental properties.  If you are looking for real estate for an investment or a home, I will be glad to assist you!  You can call my personal cell number at 501-278-7659 or e-mail me at Larry@Searcy4Sale.com.

 

Comments (13)

Matt Yogerst
RE/MAX Realty 100 - Menomonee Falls, WI
Metro Milwaukee Real Estate
That was a great post and video! Sometimes it is hard to realize what you look like to others, but it is very important to have a positive outlook and expression.
Mar 05, 2008 07:01 AM
Josh Cunningham
Surterre Properties - San Clemente, CA
congrats on being in the right place at the right time
Mar 05, 2008 07:12 AM
* Rate A Home
Rate A Home - Saugatuck, MI

Larry, excellent ThemThem to a special customer service guy at McDonald's. It does make a difference.

Glad you joined the ThemThem Group, look forward to more of your positive posts,

Duane

Mar 05, 2008 07:17 AM
Ida McCarthy
Ida McCarthy-Lombard Real Estate - Lombard, IL

Hi Larry,

That was very refreshing!  I hope to bring some positive comments to the group as well. 

 

Mar 05, 2008 07:40 AM
David M. Childress
Howard Hanna Real Estate Services - Akron, OH
I would love to be your Realtor® in Akron Ohio!
Excellent post and very inspiring movie. It truly is the little "sincere" things that matter to people. In our line of work, we should think on this each morning before our calls and meetings! Thank you.
Mar 05, 2008 09:32 AM
Patrice Estess
PB APPRAISALS - Kerhonkson, NY
Great post.  There is nothing quite so fulfilling as those moments that make one smile and feel appreciated or that you are at least counted...I like that, thanx
Mar 05, 2008 10:49 AM
Melissa Marro
Keller Williams First Coast Realty - The Marro Team - Orange Park, FL
Jacksonville Real Estate and Home Staging

It is always wonderful when you see someone who works and is happy, even (and especially) when it's not a great job but they make the best of it anyway!  That is a spirit that will hopefully take them far!

You also might want to consider posting this in the Do it for the Karma community.  Shell Brodnax just started it. 

Mar 05, 2008 11:18 AM
Barbara S. Duncan
RE/MAX Advantage - Searcy, AR
GRI, e-PRO, Executive Broker, Searcy AR
Nice blog, Larry. 
Mar 05, 2008 11:46 AM
Sandra Workman
Keller Williams Preferred Realty - Kankakee, IL
BBA, Broker, CRS, GRI, ABR, SFR, CNE, ePRO, CNHS
Oh My gosh, I cried!  Very good blog!
Mar 06, 2008 12:14 AM
Mary PAUL, ABR, CRS,GRI, e-PRO,
RE/MAX Advantage Realtors, Searcy, AR - Searcy, AR

Larry

Really great post, it's funny how you can just be doing nothing and get a blessing!  By the way, I have enjoyed working with you on  Belle Meade. 

Mar 06, 2008 06:28 AM
Yvette Smith
LONG & FOSTER - Williamsburg, VA
Realtor In Williamsburg VA, Homes for Sale

HI LARRY!

 That was great!  It warms my heart to see others really go the extra mile.  You, in turn will be rewarded!

Mar 06, 2008 11:56 AM
Dick Betts
TOUCHSTONE REAL ESTATE - The Villages, FL
REALTOR® The Villages, Florida

Larry, GREAT blog!  I also get hit with kindness and folks that just make you feel great.  I try and practice the being nice to people in the service industry and boy they are so often surpised and you can tell you have made their day.

Maybe next time we meet you can shake my hand with cash in it!!!!

Mar 06, 2008 02:09 PM
Cynthia Tilghman, Realtor® Onslow County NC Home Specialist
Kingsbridge Realty, Inc - Hubert, NC
Hi Larry,
One person can make a big difference in another's day, sounds like this employee was making lots of people's day.

Mar 08, 2008 11:29 AM