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A "Situation" to handle.......and it's outcome.....

By
Services for Real Estate Pros with Knights Investing

As we move down this road we call life..... it is important to remember some things.......what we put into our lives is what we get out of it.......

 

A couple of weeks ago I was working at a restaurant in a community called Hunters Creek here in southern central Florida. It was busy and we were in the middle of the dinner hour. Lots of people came to our restaurant to get good food served fast and efficiently.

 

I am the "Kitchen Manager"..... a glorified hourly worker who makes sure everything comes out right for our guests. The food has to come out in 7 minutes or less for those who have their meal in the building. The menu is simple yet there are a LOT of choices:

 

  • Cold Sandwiches (19 different kinds)
  • Hot Sandwiches (12 different kinds)
  • Salads (10 different kinds)
  • Flatbreads (7 different kinds)
  • Sandwich wraps (5 different to choose from)
  • Baked potatoes (7 to choose from)
  • Soups (12 to choose from every day)
  • Beverages (Soda, water, milk, coffee, ect.)
  • Ice cream, cookies, milkshakes......

 

 

Now we have a dishwasher who is quite a character and his name is Miguel. He is about 60 years old and full of vinegar. He also sometimes gets in the way of what is going on in the kitchen because he just is oblivious to the goings on since his dishwashing area is in a different part of the restaurant from the kitchen. He will come in when we least expect it and ask for something (dishes that need to be done, a sandwich to eat or.....) and this sets us up for what I am about to relate:

 

 At the highest point of our dinner rush about 2 weeks ago, Miguel comes into the kitchen and "takes over" a microwave oven which we need to heat up the meats for our hot sandwiches. The oven happens to be in my area and I am busy fixing food for our guests. I look at Miguel and say,"I can't have you in here right now because we are very busy." and I stop him from putting his tea into the microwave to be heated. He looks at me and gives me "The stare of death"...which means he is NOT a happy camper and I have stepped on his wants and desires. Now, if he had asked and waited for me to be ABLE to heat up his tea it would have been just a couple of minutes and all would have been well. BUT Miguel is NOT happy and he goes to the other area in the kitchen to use THAT microwave and is promptly shooed away by the other cook.

 

Miguel starts to speak in spanish to the other cook and they have a little exchange and the cook puts his tea into the microwave and heats it up for him. Now, the other microwave is not used nearly as much as mine is.....I make ALL the sandwiches (Hot AND cold) and the other side of the kitchen is for making the salads and the salad microwave is very rarely used.

 

Well, we get through the rush and we start to clean up the kitchen and Miguel comes back into the area to get something for the dishroom and I start to explain to him......

 

"Miguel, we were very busy and I am sorry I....."

 

Miguel interrupts me with the "Fickle Finger of Fate Award" (for those of you who have ever watched Laugh In you know what I am talking about...hehehehehe...for the rest of you...he gave me "The Bird") and stared at me with "The Stare of Death" again. 

I threw up my hands and said..."Ok... whatever.... just remember I am not going to do whatever you want me to just because you are older than me...it just was the wrong time to do it...right in the middle of the rush..."

 

But Miguel has said something in spanish to the others there and he stomps away with them saying to him,

 

"We were busy... you don't have to act that way to him... he was trying to explain...."

 

  • I decided to honor him, BUT let him know what he did in return for my trying to explain to him was not right (I would not talk to him)
  • I let him know I was hurt even though I respected his age. (I would look down at the floor when he was near me and would not look up at him)

 

 

I kept this up for 2 weeks.....and then God told me it was the right time to apologize AGAIN to him..........YES...AGAIN.......

 

 

============================================================================ 

He is my buddy now and will only let ME make his sandwiches when he is hungry.......hehehehe 

=-D

Even though he did NOT tell me he was sorry he over reacted...his attitude told me he felt bad about what HE did AND that he was sorry...and I accepted THAT attitude as proof he was sincere.

 

For the 2 weeks I did not talk to him or even look at him he very rarely smiled to anyone....... after we had our little talk,

His smile was EAR TO EAR !!!!!

 

(Click on the "God Almighty" picture to see a reminder of what is most important in life......)

 

=============================================================================

 

 

Sometimes God speaks to us in a still quiet voice.......... Not always in the thunder..... I think that is what happened to Miguel........

 

 

I gotta tell ya....... life is wonderful when we learn how to live it....... =-D  

 

 

 

Posted by

Alexander Harb -- PSEM®, E-Agent®

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Alexander Harb
Knights Investing - Mesquite, TX
Dallas, Texas Real Estate Investing

What a time we had getting that respect back into our relationship......I think he missed it as much as I did......

=-D

Feb 02, 2007 03:10 PM
ARDELL DellaLoggia
Better Properties Seattle - Kirkland, WA
So you made someone's life miserable for two weeks and you are proud of that and think that is what Jesus would Do?  What Bible do you read?
Feb 02, 2007 04:28 PM
Rick & Ines - Miami Beach Real Estate
Majestic Properties - Miami Beach, FL

Ardell - give the man a break - it's a nice story...he forgave the bird-flicking-old-man - that's all!  Your comments always make me laugh...why don't you tell us how you really feel?

Ines

Feb 03, 2007 12:12 AM
Alexander Harb
Knights Investing - Mesquite, TX
Dallas, Texas Real Estate Investing

Thanks Rick and Ines...... YOU are right on the money....... I HAD to do what I did to let Miguel know I respected him AND that he reacted wrong...... I DID NOT want to do what I did..... and Miguel COULD have reacted in a totally different way when I came back to him and asked AGAIN for forgiveness.......

Remember...I asked TWICE to be forgiven.....

Ardell MUST be a democrat....... the kind of person who would try to reason with the Taliban.....and with other terrorists......hehehehehe....sorry, Ardell, but I do NOT agree with you on your point of view....... did you read the outcome of what happened between Miguel and I?

Remember the whole story..I NEVER insulted Miguel during the time I did not talk to him...PLUS I just let God talk to him..... I did NOT get involved except to talk to him when the time was right.

Did you take a look at the movie I included in this post...? Or were you so filled with "righteous indignation" that it slipped your mind?? It MAY have enforced what I was trying to say in the message.

Or did those little tidbits of information slip your eyes...?

=-D

Feb 03, 2007 04:39 AM
Roberta Lee
Century 21 Olde Tyme - Norco, CA
Norco Corona Riversid Homes For Sale
The sight that we were forwarded to is one of my favorites.  I am always not only reading but sending to my friends from that site.  It says so much better with I feel.  Thank you for this post. So much to learn.
Feb 06, 2007 04:09 PM
Alexander Harb
Knights Investing - Mesquite, TX
Dallas, Texas Real Estate Investing

Roberta.....

I found that site years ago and it has grown to many, many inspirational movies in that time.

There are other websites that have inspirational movies...I will do a post about them later....

Being a PhD...I am sure you know the importance of learning every day.... life is a big classroom....wisdom is the teacher and should be our love, insight is the counsellor, and undestanding should be your best friend....

God bless you sis!   =-D

Feb 07, 2007 05:44 AM
Brian Foxworth SC, GA, FL, & TN Mortgage Loans
Palmetto South Mortgage - Columbia, SC
Alex - thanks for the movie. When we were young my Mom had us recite the Love chapter with our names instesd of "Love" .... Brian is Patient , Brian is kind, Brian keeps no record of wrongs, ...... as a reminder to us that if we want to show Love we have to be Love. I'm just glad God still loves us even tho we aren't perfect!
Feb 08, 2007 08:30 AM
Alexander Harb
Knights Investing - Mesquite, TX
Dallas, Texas Real Estate Investing

Amen Brian...amen!! =-D

WeALL have things to learn...and I COULD care who you are... No one is all done with their jouney in this life.....

If we THINK we have arrived...we have decieved ourselves..... staying child-like is not easy sometimes.....

BUT God is there if we WANT to learn...... always!!

=-D

Feb 08, 2007 11:43 AM
Joan Snodgrass
Midamerica Referral Network - Kimberling City, MO

Alex:

You've got me puzzled.  You said you showed him"respect"?  Could you enlighten me on what you mean here?  And just when do you find time to sell real estate, participate in AR AND work?

 

Blessings

Joan 

 

Feb 15, 2007 03:23 AM
Teri Isner
Keller Williams Realty at the Lakes - Orlando, FL
GRI, CRS, CIPS
Alex, story aside the photograph also really caught my attention..
Feb 15, 2007 05:27 AM
Alexander Harb
Knights Investing - Mesquite, TX
Dallas, Texas Real Estate Investing

Joan,

I did NOT give an "attitude" about how he responded to my trying to ask for forgiveness the first time.

I did not look at him funny when I would come into the dishmachine area and he was there.

I did not talk nasty to him........

And these are the results of what happened:

  • He has become MY FRIND...
  • He has opened up to me about his radiation treatments he is having...
  • He has told me about his divorce.
  • He has told me about how his kids treated him during the process of the divorce.
  • We PRAYED together...and I pray for him daily.
  • Every time he sees me now he says,"hi" with a BIG smile on his face...
  • He knows I am a Christian and HE is TOO......

 

Hows THAT for the fruit of my labors?

As to your other question about having the time to do real estate.....there are 24 hours in a day...I sleep 8 of them....and the real estate gets in there because I MAKE the time for it..... I spend about 1 hour on AR every day.....

My clients are happy I take the time to serve them and I get more and more of them each day!! 

=-D

 

Feb 15, 2007 08:21 AM