Why would a Realtor Refuse to do an Open House?

Mortgage and Lending with Guaranteed Home Mortgage Company, Inc.

I am a mortgage broker and recently sat down with a nice couple that is engaged to be married May 31st. They both have homes listed with the same agent. They came to me to be Pre-approved for a loan.

They ask me if they can advertise and hold their own Open Houses next weekend because their agents refuses to do it. He said to them that he doesn't believe that they work and their too much trouble for him on a Sunday. Is this guy lazy or is this common? I am just wondering. I know that the agents that I typically work with are very hard working and market their listings well.

They also said that all he has done to market their home is to add it to the MLS, but they don't know for sure if it is there. Maybe he thinks internet advertising is the best and most effective. They asked me if they and can they do their own open house. I said that I don't know, because I have never been asked this question. Also, they want to know if they found their own buyer if he should earn a full commission. I said they need to address these issues with him. Can they cancel their listing contracts with him and hire a harder working realtor?

Thanks for any help you can give on this subject!!

Lorrie Ann Thomas
Realty ONE Group Edge - Woodstock, GA
I think they should definitly address those issues with their agent!  Their agent may even be unaware they have these issues that need to be addressed.
Mar 08, 2008 02:13 PM
Julie Hite
Guaranteed Home Mortgage Company, Inc. - West Bloomfield, MI
Your right, sometimes I am the last to know many things. People are often uncomfortable about expressing disappointment. They could possibly cause themselves some trouble right?
Mar 08, 2008 02:19 PM
Deborah Burns ~ Seattle Real Estate Agent
Realty Executives -BRIO - Seattle, WA
Those are good questions for them to ask their agent!  Their agent should be willing to answer them, update them on what he is doing for them (afterall he has been "hired" to do a job!) and the activity regarding both houses.  Your clients do not want to miss the Spring market to sell their homes, and not be able to buy a house together. 
Mar 08, 2008 02:28 PM
Mike Gambino
Prudential Patterson Realtors - Florissant, MO


You told them the right thing and to talk about their feeling with the agent.  All markets are different and while some do well with open houses, others it is a 3-4 hour commitment for an agent to sit in a home and have no-one come through.  In that same amount of time I can use to perform other marketing that will have a greater influence on showings.  They should have the agent share with them his or her marketing plan and show where the home has been advertised.  If I cannot get showings on a property and I feel that it is priced properly, I may do an open house or two just to see if there is justification to continue.  If not it substantiates my comment to the sellers.  If the sellers just feel that they want the home open and the listing agent does not want to do them, the seller can certainly hold it open themselves or the listing agent can always have another agent hold it open.  As far as the clients other questions, the answers are in their listing contract.

Mar 08, 2008 02:32 PM
Karen Webster...Grand Rapids, MI Realtor
5 Star Real Estate, Grand Rapids MI - Grand Rapids, MI

We've done very well lately with open houses in Grand Rapids MI.  Both in selling the house and in meeting new buyers.  Sadly, their desire for open houses should have been discussed before they chose him. 

They can talk to him about their frustrations now, but what if nothing changes?  Talk to his broker?  What if that doesn't work either?

In a GRAR listing contract, they're bound for the term of the contract, usually 6 months.

Mar 08, 2008 02:53 PM
Barry Smith
Excellent Service Realty - Saint Petersburg, FL
If it doesn't say in the contract that the sellers can't hold their own open house, then sure they can.  While open houses rarely sell houses, I have to say that is one lazy agent that can't do the proverbial open house for his client. He just got a bad referral no referral. Instead of gaining business, he lost it.
Mar 08, 2008 03:13 PM
Gary White~Grand Rapids Home Selling Pro Call: 616-821-9375
Flexit Realty "Flexible Home Selling Solutions" - Grand Rapids, MI
Real Estate Services You can Trust!

Hi Julie, Welcome to AR!  You are already seeing some of the issues than can be addressed. Open house issues are agent issues.  They do work in some areas as has been said and not in others.  I myself like the open house opportunity but it is directly related to how the open house is promoted to traffic.  The issue must be addressed with the listing agent....nobody else can speak for the agent...unless the agents broker as Karen mentioned redirects the listing if the agent refuses.  Nice post Julie.

Mar 12, 2008 02:00 AM