Having a stellar mortgage broker by your side is a God send! And her name is Doreen Hargreaves

By
Real Estate Broker/Owner with LemonTree Realty

I recently had a deal that is to close on Tuesday. On Friday I get a very tearful call from my buyer stating that the bank purchasing her loan is not giving the final go ahead. She is receiving down payment assistance in the tune of $72,000. The lender stated we can only allow $40,000 or else we wont sign off. Now i know others in this area have received up to $120,000 and it hasnt been an issue, so why is Wells Fargo now having an issue? So I get on the phone with my lender, not the buyers lender and ask for help. This family that I have been working with are the sweetest family ever and I completely love them, I was bound and determined to see them own their first home. So back to my lender. She immediately jumped into mode. She stated the other lender was not processing the paper work right and that was why the bank was kicking it out. She called up the buyers lender and walked her through the process to get this deal done. She held her hand the whole way through and has helped this deal make it one step closer to closing on Tuesday. To her I am forever grateful. This wasnt even her deal and is making now money from this deal, but she had meet with these buyers before and well believes in giving her clients and Realtors stellar customer service.

 

So anyone in the Orlando area looking for a great mortgage lender who cares more about the customers and the service that they receive versus her bottom line, please contact Doreen. Let her know how you found her.


Doreen Hargreaves
Fidelity Mortgage Services
Mortgage Loan Specialist
407-399-7352 Direct
407-786-9500 Ext 225
407-786-9501 Fax

 

Doreen knows her stuff and has a level of customer service not found in todays world!!

 

 

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Heather Unger, GRI, NRBA, CLHMS, CDPE, WinDs

RE/MAX Central Realty

www.HeatherTheRealtor.com     (407) 810-6304

Our Team Specializes in Luxury Real Estate, First Time Home Buyers, Short Sales, Bank Owned Real Estate, REO & Foreclosure Properties

Servicing Real Estate Needs in: Lake Mary, Longwood, Winter Springs, Sanford, Altamonte Springs, Oviedo, Orlando, Downtown Orlando, Thornton Park, College Park, Winter Park, Maitland, Windermere, UCF, Lake Nona, Baldwin Park, Apopka, Ocoee & Winter Garden

 

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Ambassador
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Larry Bettag
Cherry Creek Mortgage Illinois Residential Mortgage License LMB #0005759 Cherry Creek Mortgage NMLS #: 3001 - Saint Charles, IL
Vice-President of National Production
It's great to hear great success stories like yours.  This is what builds a great database and repeat clients.
Mar 09, 2008 02:31 PM #1
Rainer
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Linda Futral
Newnan, GA
Awesome news Heather!
Mar 09, 2008 02:37 PM #2
Rainer
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Alison Swain
3rd Generation Appraisal Services - Orlando, FL

SO cool to hear this, Heather.  I'm an appraiser and have worked with many mortgage brokers and loan officers.  There is one and only one who I have ever sent my friends and family to, so I know how you feel about Doreen.  It's great when we have another industry professional we trust so much.

 

Jun 05, 2008 06:08 AM #3
Rainer
11,890
James Armstrong
Expert Real Estate Advisors - Mount Dora, FL
I handle everything from contract to closing

That is a great 'feel good' story, and kudos to Doreen. 

It is always great to have a great 'team' of professionals behind you in this business, from the realtor, to the mortgage company and finally title company (as well as other support services like appraisers and surveyors).  The stronger the team you surround yourself with, the better your chances of making things happen in deals.   We work dilligently with our realtor and mortgage broker clients to ensure every deal closes, even if it means pro bono work sometimes.  I feel your good service and good deeds will come back to reward you in the future. 

Jun 05, 2008 08:41 AM #4
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Heather the Realtor Orlando, Lake Mary

First Time Home Buyers, Bank Owned Homes
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