Ok, everyone here talks about how busy we are and how important time is.
What about the time of our clients?
Lets start with: What does your voicemail say?
Is it long winded and polite? Maybe mentions a website or how you are honored by referrals. Maybe it is even in two languages? But does your voicemail give the person an option to skip all your sweetness and get to the damn beep?
Every carrier has a different number. Verizon is * or #, Sprint is 1 etc. So call your phone from another phone and try pressing 1. If that doesn't get you the beep, hang up and try again, this time pressing star and then pound etc.
And then at the beginning of your voicemail say "Press 1 to skip this message..." That extra minute and a half that the client saves will tell them that you appreciate their time and it sets a tone for your level of efficiency. Heck 15 calls over a month or two month process might save them almost 30 minutes.
Frank Borges LL0SA- Virginia Broker/ Owner FranklyRealty.com
Blog.FranklyRealty.com Featured in BusinessWeek, CNBC, WSJ etc.
Keywords: Realtor, voicemail, Arlington county MLS search
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