Special offer

Follow up 5 times or more

By
Mortgage and Lending with CMG Home Loans NMLS 248937

If at First You Don't Succeed...

 

Once is never enough, especially when it comes to selling.  

A marketing research specialist from Notre Dame once shared this golden nugget: 44% of salespeople make one phone call to a prospective buyer before giving up; 24% make two calls before moving on; 14% make three calls; and 12% make four calls before calling it quits.  That means more than 90% of sales people never make that fifth call. Yet, the same researcher revealed that 60% of buyers don't transact business until they've been contacted a fifth time.  In other words, more than 90% of sales people never give themselves a chance at 60% of the business out there!!!  

To be successful in sales, you must ask for the business more than once. However, try fresh and novel approaches. When following up for that second, fifth or seventh time, offer your prospects a value-added information that can boost their success rate. Establish yourself as a valuable resource, a sales person with answers and solutions.  Maybe motivational speaker Zig Ziglar said it best: "You can have everything in life you want if you just help enough other people get what they want."  

So, make those follow up contacts. Remember, 60% of all buyers are wondering why you are not calling them.    

Have a GREAT week!  

 Rob  

Robert Rauf

Countrywide Home Loans

Countrywide Bank, FSB 

(732) 740-0175 Cell

Robert_Rauf@countrywide.com

www.RobertRaufHomeLoans.com  

 Building financial security, one home owner at a time

Kim Sellers
Lake Arrowhead, CA Coldwell Banker - Lake Arrowhead, CA
Lake Arrowhead Realtor - BRE#01412099 - Lake Arrow
Thanks for posting this.  At least I know I am not a nag, I am just good at follow up.
Mar 10, 2008 04:09 AM
Courtney Cooper
Cooper Jacobs - Seattle, WA
206-850-8841
I feel like five times is a bot too much fo rme personally - If I haven't impressed them by the second or third timw, then I probbaly won't get better in their eyes.  Just me, though - stats don't lie I guess. INteresting post either way - thank you for writing it:)
Mar 10, 2008 04:12 AM
Tony & Darcy Cannon
Aubrey and Associates Realty - Layton, UT
The C Team

Robert, thanks for the post!  It is new information for me, thanks again.

Mar 10, 2008 04:12 AM
Robert Rauf
CMG Home Loans - Toms River, NJ
I have always found that I when I feel like I am badgering people too much, that I should make one more call... When you don't it always seems like they walk away.
Mar 10, 2008 04:12 AM
Brian Schulman
Coldwell Banker Residential Brokerage, Lancaster PA - Lancaster, PA
Lancaster County PA RealEstate Expert 717-951-5552
It's said that it takes 5 times for someone to remember who you are and what you do.  The odds of success increase when you keep coming back on a regular basis.
Mar 10, 2008 04:14 AM
Robert Rauf
CMG Home Loans - Toms River, NJ

Courtney,

do your self the favor and make the extra call... Here is another scary statistic... the average buyer contacts 17 agents before they buy or sell a home.  They are going to remember the agent that follows up.  Just dont make the follow ups all in one day!

Mar 10, 2008 04:16 AM
April Hayden-Munson
Brookfield, WI
Brookfield Wisconsin Real Estate
THanks for the tip - I need to get off the Rain and do some of those calls right now, thanks for the nudge!
Mar 10, 2008 04:16 AM
Carol Judd
New Star Real Estate - Vernal, UT
Vernal Utah Real Estate
Thanks for the information.Sometimes you do feel like you are bothering people but some just need a little more time .  I know I am that way in some of the things I am considering in life and don't mind if someone calls a few times giving me time to think on it.
Mar 10, 2008 04:18 AM
Stephanie Fischer
Lewis and Clark Realty Inc. West - Yankton, SD

Robert:

This is a great reminder for those that have a pile of sticky notes on their desks of people they should call, but don't.  Thank for the reminder!!  I know it doesn't pay to wait!!

Mar 10, 2008 04:24 AM