He's Just Not That Into Your Listing

Real Estate Broker/Owner with North Shore Suburbs & Chicago Real Estate

FeedbackYou never know how someone will react to a property.

I know you’re seeking feedback from me, however,  I don't have much to tell you.  No, it’s not the room sizes.  No, it’s not the kitchen cabinets.  No, it’s not the paint color.  No, it's not your seller's decorating style.  I’m really sorry I can’t explain it. 

It's true.  Often times, buyers will immediately know that they absolutely, positively adore a place – it’s perfect for them.

Sort of like love at first sight.  Other times, it may take more than one visit before a place starts to 'grow on them.'  On the other hand, buyers might react in a less than positive way – instantly.  Perhaps it’s a vibe.  An inexplicable feeling.  Perhaps, it's a palpable aura or energy force.  Perhaps, it's an eerie aroma triggering an unpleasant flashback.  Whatever it is, something isn't a good fit.  For them.

Please don’t take it personally.

I hope your seller won’t take it personally either.  Quite honestly, it really is a nice place and it shows well.  Otherwise, I don’t know what else to say.  I will say this:  If my client has a change of heart, you will be the first to know.  I promise.

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carie shapiro

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Comments (78)

Dan Dee McGinnis The Pumpkin Man
Phoenix, AZ
The Pumpkin Man

Feedback can make a difference, not all of the time and some of the time I have got homes sold just because of the feedback and thee was not a complete understanding to the buyer what the seller might do and I have put the seller and buyer together.

Sep 01, 2013 01:27 PM
Sussie Sutton
David Tracy Real Estate - Houston, TX
David Tracy Real Estate for Buyers & Sellers

Love the title! Congrats on the Feature!

Sep 01, 2013 01:36 PM
Ralph Gorgoglione
Maui Life Homes / Metro Life Homes - Kihei, HI
Hawaii and California Real Estate (310) 497-9407

The gut feeling instict plays a much bigger part of house hunting than does logic for sure.

Sep 01, 2013 02:57 PM
Short Sales, Foreclosure & Bank Owned Real Estate

Carie, great blog post, and comments. I like when buyers give you a feedback, thats really

helps. Thank you for sharing!

Sep 01, 2013 03:11 PM
Audrey Hardy
Exit Realty Consultants - Sanger, CA
Realtor-Exit Realty Consultants

Great post, I have often feel like I shouldn't say anything because there is nothing good to say but I feel obligated to give feed back that was asked for.

Sep 01, 2013 06:08 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

If a listing agent really wants feedback, telephone me and speak with me. 

Don't send me a form with no relationship to the house. 

I'm happy to give personal, informed feedback, to an interested listing agent.  Especially if it's soon enough that I can remember the property and not 2 weeks later. 

Also, if I say the buyers didn't like the back yard that backed to a busy, noisy road, don't argue with me and say it's not a problem.  

Also, if you have that much interest in the property and expect 3 offers later today, why are you calling me?

Don't get me wrong.  I sold a home one time because the listing agent called me and revealed facts about the owner/sellers that permitted me to write a contract favorable to my buyer. 

So, I'm always ready to TALK, but make it meaningful. 

Sep 01, 2013 08:19 PM
Andrew Mooers | 207.532.6573
Northern Maine Real Estate-Aroostook County Broker

The buyer of the real estate can love the property listing. But not be "in love" with it. Like dating, courting, sparking, there is a difference.

Sep 01, 2013 10:08 PM
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
NC Real Estate Transition & Relocation 919-602-848

Carie - This is so true. Even we as an agent can look at a property and think it is a great property for the price and know it well sell fast. The buyer may not have the same feeling and may not be able to explain why. 

Sep 01, 2013 10:28 PM
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566
Instant reblog with this caption ... I just love this! It is so true! There is a visceral Buyer reaction sometimes. it can be love at first sight or it can be let's walk out the door almost as soon as you enter the home. Sometimes there is no clear reaction. You just know it is not the right house for them and they tell you so!
Sep 01, 2013 10:54 PM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Carrie. This is a very clever title and boy is your point true. Nicely done. Enjoy the day.

Sep 01, 2013 11:09 PM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

How do you put a shoulder shrug into feedback? Total ambivalence.

Sep 01, 2013 11:18 PM
Mitch Muller - Charlotte NC Real Estate
ProStead Realty Charlotte, NC CRS SRES mitch@prostead.com - Charlotte, NC
Certified Residential Specialist

I always try to find the positive in everything. Most agents and sellers like feedback and it is sometimes useful. Scratch my back and I'll scratch yours. If I don't get any from you, that's ok too!

Sep 02, 2013 12:36 AM
Carie Shapiro
North Shore Suburbs & Chicago Real Estate - Evanston, IL

Thanks for all the fantastic comments!  It seems like we've all had at least one experience with buyers who, for whatever reason, just didn't 'feel it' when it came to a particular property.  Nothing necessarily tangible and therefore, not always easy to explain.

Lenn raised an interesting scenario when she mentioned a listing agent arguing with her with an 'overcoming objections' retort after feedback was provided.  Perhaps one reason why some agents are hesitant to give feedback is because they're not looking for a debate - they're just trying to give constructive feedback as a professional courtesy.  In some circumstances, this may also be why some agents prefer to say nothing at all - as a means to prevent an uncomfortable conversation?

Sep 02, 2013 01:29 AM
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

This is the reason that giving feedback can be frustrating...to all of us.  We just don't know what they are thinking and we are pushed to try to find a possible reason that the buyer didn't write the offer.  Sometimes, like you said, there is not a reason, it just wasn't the one.

Sep 03, 2013 02:30 AM
Brian Park
Park Realty Investments - Murray, UT

OK, my wife saw my previous post when I was typing it and now just brought it up. My wife said don't you guys know it is just like dating there are a lot of great guys and a lot of losers but you just keep dating until you find the one you want to marry. I'm a broker but she does the house dating until she finds the one she wants to marry, and then we move in. So maybe now I will just use line the buyers thought your house was a nice date but it just wasn't the one they wanted to marry.

Sep 06, 2013 01:50 AM
Georgia Title & Escrow Company - Atlanta, GA
Attorney at Law

Where do you get your graphics for your blogs?  They're always great.

Sep 06, 2013 06:14 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Helpful feedback is exactly that and we are appreciative of it.."not that into"...."not soooo much !" 

May 23, 2017 01:54 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Carie

I really liked this post, and found my way back a few years thanks to Debbie Reynolds reblog. There have been times when coming up with specific feedback from buyers is very difficult...and sometimes it really IS just a feeling.


May 23, 2017 01:54 PM
Dianne Goode
Raleigh Cary Realty - Raleigh, NC

It's true, buyers are looking for love.  It's an emotional connection, not a rational one.  Everything about the house can be perfect, and still .. a no.   "My buyer is just not that into your house" is as good an explanation as any!

May 24, 2017 05:20 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

A great play on words, I dont take it personally when someone does not like my home.  It only takes one, and they will be along soon.

May 25, 2017 11:06 PM