I would recommend Vanessa Stalets to anyone looking for a realtor who will be on your side and fight for you to get the best deal possible. My family and I were looking to buy a house for the first time. We knew next to nothing about the process of buying a house. We had a horrible experience with the first realtor we called. She was referred by the mortgage company we initially contacted. We told the realtor specifically what we were and were not looking for in a house. She showed us several houses that did not meet our specifications. At last she found one house that we thought would be suitable.
The realtor seemed eager for us to buy the house. She ignored questions we had on certain flaws we found in the house and assured us that it would be a good investment. She also ignored our requests to negotiate with the seller for a lower price. We agreed to buy the house at the asking price. This realtor assured us that we had been approved by the mortgage company when in fact we had not. We put up earnest money and a closing date was set for buying the house. We packed our possessions and gave notice to our landlord. As the closing date drew nearer we attempted to contact the realtor. She was never available and did not return our calls. The closing date came and went. We were still unable to contact the realtor.
That's when we called Vanessa. Although Vanessa made it very clear that we were very likely still under contract with the former realtor, she very patiently explained the general process involved in buying a house. As it turned out the mortgage company had not approved our loan and we were able to get out of the contracts. The experience with Vanessa was totally the opposite of that with the former realtor. She listened to us and answered our questions completely. She only showed us houses that met our qualifications. When we found one that was ideal, Vanessa and the inspector went over it with a fine tooth comb pointing out imperfections that we asked the seller to fix. Due to Vanessa's persistence and willingness to fight for us, the seller complied with everything we asked. She helped connect us with a mortgage company that was reputable and that approved our loan at a low fixed rate. The process with the former realtor and mortgage company drug out for over three months. With Vanessa we were in a home we loved in three weeks!
To anyone looking to buy or sell a house, I would highly recommend Vanessa Stalets. She is an ethical, reputable realtor who will go to bat for you and is truly on your side. I would like to add that recently I had misplaced some important information concerning our house. I remembered that Vanessa said she kept a copy of all client's paperwork on file. I called her. Within minutes she was able to locate the information I needed. She told me to let her know if I could not resolve the problem. With Vanessa it's not over after the house is sold. I am confident I will be able to continue to rely on her in the future.
Theresa Layman (name changed for privacy)
Brentwood TN Real Estate