The Courtship of 2 Agents begins when the buyer asks to view a home. Typically it starts something like this, “Hi, my name is Jan and I’m with XYZ Realty and I’d like to show the home you have listed at 123 Main Street.” At that point in time, the dance begins.
Now the listing agent and the buyer’s agent have a choice to make. They either start the conversation with a “Did I catch you at a bad time?” Or, “Is this home still available?” Or some such statement, but the point is, it starts out positive from the beginning, with respect and dignity.
We don’t get a second chance at being cordial to another agent, buyer, client, seller or a landlord. We can start out friendly, willing to do whatever is necessary to be cooperative towards another fellow agent, so goes the Courtship of 2 Agents.
The listing agent at that point makes a decision, first to answer the phone and secondly to speak in the same cordial manner. The agent chooses to be just as friendly, amicable, or whatever it takes to encourage a POSITIVE response.
Not only is this type of outwardly friendly manner encouraged, it is highly regarded as the way to do business. After all, the client, buyer, seller or landlord is the end recipient of this first gesture of doing business in a friendly manner.
A positive business relationship benefits everyone concerned and this type of arrangement leaves a lasting impression among all involved, and carries forward in the business community. Positive feedback oftentimes rewards both agents going forward in other business relationships. But in order to end up this way, we have to start this way, cordial, respectful, and cheerful doesn't hurt either! The Courtship of 2 Agents.