Easy enough to accomplish. Here is how: You start with any easy request for a easy issue, such as "Have you received my payment this month?" So all you have to do is ignore them, not a 30 second call that indicates yes or no, nor a quick email that says I will check on it, not an easy text that says I will get back to you. Just that easy.
Now the fun part is tommorrow that issue is no longer about the payment received, but is now a larger issue about why you are ignoring me? Why do I never hear back from you? Is my business not worth it to you and your firm? Are you too big to handle my business? Maybe I should look for someone who returns calls!
See how easy that was? And almost no one understands this little secret to poor customer service, and when the business dwindles they say its a bad market. Even my own staff doesn't get it and I work there!
So that's my tip for the day! Easy, quick, and effortless!