How Difficult Is It To Dismiss A Top Producer? It Shouldn't Be At All!

Barbara, the tree will lots of fruits bends so that fruits can be plucked/picked up - and so should be the top producers.

Arrogance or attitude should not be tolerated in any office - be it a top producer or no producer.

Just my two cents.

Been there done that. No it is never easy to make those kinds of decisions and you are so right about the positive impact it will have on an office. Great post!

Attitude or the lack of it has sent many an agent packing.  Good post thanks. 

Agreed...though that is not often what we see..."managers" bend ...the rules..the everything to keep the bigger producers happy...and have careless disregard for what that "says" to everyone else IN and OUTSIDE the office.

Barbara, chemistry is key! Sometimes the hard decisions are the best ones! Enjoy your day!

Those top selling agents with attitudes are toxic to an office.  Ask me how I know...                                                

Top producers are great for holding reputation that big shots are affiliated with them however the volume of the business and growth will sustain due to middle producers.

I don't think that you have worked for RM that long but as long as you pay that office bill there isn't much that an office manager can do. You are always going to have people that feel they need more attention because they are top producers. 

Even though your assessment might be correct I doubt that management will do anything about it.

An agent with an attitude can definitely disrupt office productivity -- when it happens to be an agent that's bringing in a lot of bucks, it would be a tough decision to let them go, but dismissing them could bring up the productivity of the entire office.

Hi Barbara. I have to admit that I am mildly curious as to what prompted this post. Some people are better at dismissing or terminated than others. Over the past six years, I've gotten a little bit better at it. But, there are definitely toxic people out there, and when they are in your office, you need them gone immediately--even if they are good producers.

Everyone brings something to the party...However, what they want in return is an interesting subject...

Barbara, I have to agree with you on this one. Of course, the trick is to develop an office full of top producers with great attitudes and ethics! But I've seen lots of companies not take the action they need to with an agent just because they are a top producer.

Good evening Barbara.

The office manager must have the skills, to deal with a variety of situations.

A good manager, will recognize a bad apple before hiring him/her.

Barbara, Funny you should say this back when I was running my company one of the management classes had a similar message. You do what you have to do to keep the most peace possible in the organization.

Barbara, I gave you some link love in a post that you inspired.  You make some excellent points and brought back some memories of my managing broker days.

Barbara: In Patricia's post about this post I revealed my point of view about how as a top producer (not so of late!) I have been by-passed by management for the more youthful female agents when it comes to referrals from the city...these are referrals that I have always gotten in the past, from agents whom I know personally and worked with in the city in the 90's. I wasn't given the courtesy of being informed that I was not the age group that they want to represent the office any more--just the nudge out of the way so to speak---Very bad especially since it has so negatively affected my own business--I have real questions about the subject matter here, especially since I have been the "victim" of an overzealous manager who is trying to make a more youthful presence! By the way, he is my age---and the younger agent did not get the listing!

I’d rather have an office full of average income earning agents who produce consistently and are focused on business than have one top producing agent with an attitude. -This one line says it all Barbara!