Good Morning! Recently while attending a keynote presentation by Terry Watson (phenomenal speaker btw!) he proposed a few lists of questions that really got my mind stirring. His premise was . . 'deal with the client's questions BEFORE they ask them' and thereby look like a hero. It is always my goal to be 'ever ready' when it comes to clients so this concept really appealed to me. His lists included: FAQ's, Things You Should Absolutely Not Do!!!, This Will Most Likely Happen (Buyers), This Will Most Likely Happen (Sellers).
What are your thoughts about how to handle the question 'How Much Should I Offer for This House? With my background as an investment adviser this question makes my stomach flip at times! Certain clients I can comfortably give my insights based on a good Comparative Market Analysis and my experience within the area. These 'good' clients are bright and understand I am there to be a source for information and know the ultimate price/offer decision is there's and there's alone. Then there are the 'not-so-good' clients who rely too much on advice from others, to include this Realtor, and expect that I will be the one to decide on price. Although having this control may feel good in the moment I have found this client can be a bomb waiting to explode! If things do not go according to Hoyle with all things in the transaction, who fault do you think it is? :)
In addition, how are you dealing with the current market conditions as it relates to full price offers or better to get into a transaction. There is a third type of client, the 'gotta-get-a-deal'. These client's do not understand that with inventory in Phoenix area real estate down by 30% from market norms, offers on properties below $300,000 need to be at list or above.
This then leads to a second FAQ from Terry's list, 'What is the likelihood of a multiple offer situation and what is our strategy?' Again, each client personality is going to be different with this situation. Some clients cannot tolerate the concept of paying above list and they miss out as do we in working with them! Sometimes the only thing that we can do is go through a few failed offers with the unreasonable client and they can change. Or we see that they are not adapting to the market conditions and we can then move on to other clients. As to strategy for multiple offers, as little contingencies as possible, some nice words to the listing agent and praying seems to work!

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