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Should I Agree to Arbitration when Buying a Home? What the heck is Arbitration anyway?

By
Real Estate Agent with Boardman Realty Minnesota License#90858

This past week I received an email from a reader of my blog who was upset after receiving an arbitration ruling that did not go in his favor. He had read one of my past posts What is a Septic System? How does it differ from a city sewer system? He and his wife had recently purchased a home in Andover, Minnesota and filed for arbitration after discovering a significant problem with their septic system and that the disclosure forms their received were incomplete.

The arbitrator ruled in favor of the sellers, agent and broker and the frustrated homeowner doesn't understand how this could have happened. He strongly cautioned me to never let my buyers agree to arbitration. I don't know all of the details of his situation but he was obviously frustrated with the system. Read his full story HERE.

Fortunately, I have not had any clients with outstanding disputes following closings that lead to arbitration or litigation. When clients on both sides of the transaction take the time to:

  • Disclose all defects in the home
  • Perform all inspections
  • Opt to purchase warranties if necessary
  • Review all documents
  • Discuss any and all aspects of the home honestly and thrououghly

handshakeThen buyers have a good understanding of what they are purchasing and the limitations of the existing home. Good honest disclosures will prevent most disputes.

If you are considering buying or selling a home in Minnesota will be confronted with the question, "Do you agree to arbitration?"

It's a tough question as most clients do not understand the system they are agreeing to when they receive the disclosure form. Disputes can arise in real estate transactions, so understanding the process of arbitration is essential prior to sitting down to sign the purchase agreement.

When we purchased our first home, prior to my becoming a Realtor, I remember the explanation of the arbitration system given by our real estate agent. "It's an inexpensive alternative to the legal process and frankly anyone who doesn't agree to it is a fool as an attorney can cost thousands more." We couldn't wait to sign the form.

As a Realtor, I am more diligent when explaining this arbitration system. Though I am not an attorney and cannot give legal advice, I am required to explain this document to my clients. Here is a synopsis of what I say when I explain this form:

"When there is a dispute after the closing, buyers and sellers can choose to arbitrate or litigate for a resolution. By signing the arbitration form, you give up your right to litigate and agree to binding arbitration. Though parties can hire an attorney to assist them with the process, they cannot take their case to a court; they must file a request for arbitration. After the arbitrator makes a ruling, all parties MUST comply with the findings of the arbitrator."

gavelIn Minnesota, the arbitration system for residential real property is Construction Arbitration Services (CAS). In reviewing the CAS website, I discovered that hiring a team of arbitrators is not inexpensive. While for small situations under $3000, the fees are relatively low, starting at $250 for one arbitrator to review documents, the numbers are significantly higher for larger claims. If you want to speak with the arbitrator to present your case, the cost jumps to $650 on a case under $3000.

For the situation described above, one arbitrator for a three party case would be $1,200-$1,500 and hiring a 3 member panel would be nearly $2,500! The party bringing the claim would be required to pay the amount upfront for the service and would only receive reimbursement if the decision was in their favor. The arbitrators are not employees of CAS but are neutral third-parties trained in dispute resolution and could be anyone of a number of trained professionals from a variety of backgrounds. To see a full fee structure for CAS, CLICK HERE.

So what should a buyer or seller do when confronted with this form, sign or not sign?

Again, I cannot give legal advice but a popular option is to decline signing at the time of writing the purchase agreement. This is not an outright refusal to ever agree to arbitration. It is a way to keep your options open in the event a dispute arises. This way a buyer or seller could chose to hire an attorney, file for arbitration or present your case to a small claims court judge if need be.

Answers to FAQ on Minnesota ARBITRATION

If you are buying, selling or relocating to Minnesota and  need help from a professional Realtor, give me a call or visit my website for a FREE Relocation Packet.  I specialize in acreage and lakeshore properties in the north and east Twin Cities metro area including Ham Lake, Lino Lakes and all communities in the Forest Lake School District! Serving Anoka, Chisago, Ramsey and Washington Counties in Minnesota.

Copyright 2008 Teri Eckholm  http://www.terieckholm.com/

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Posted by

Teri Eckholm. REALTOR with Boardman Realty, is a native Minnesotan who has lived and worked in the Minneapolis St Paul metro all of her life. She specializes in lakeshore homes, acreage properties and first time home buyers but assists anyone making a move in the north and east Twin Cities metro.

If you are buying, selling or relocating to Minnesota and need help from a professional REALTOR®, give Teri , a call or visit her website for a FREE Home Buyer Success Guide or FREE Home Value Report She specialize in acreage and lakeshore properties in the north and east Twin Cities metro area including Ham Lake, Lino Lakes and all communities in the Forest Lake School District! Serving Anoka, Chisago, Ramsey and Washington Counties in Minnesota.

Copyright 2019 terieckholm.com

 

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Comments(55)

The Bartley Group SouthEast MN Real Estate
Coldwell Banker Home Connection - Owatonna, MN

Teri, We are also here in Minnesota.  In the past we have had insurance companies encourage us to have our buyer clients sign the arbitration agreement.  Our philosophy has been, if the attorneys for the sellers think it is a good thing, then it is probably not in the best interest of the buyers we are representing to agree to arbitration.  We very seldom have buyers that are willing to sign the agreemnet unless we know that the seller is moving out of state, then we will usually go for the arbitration because of the laws involving potential litigation and out-of-state defendants.

Mar 17, 2008 10:45 AM
Robert L. Brown
www.mrbrownsellsgr.com - Grand Rapids, MI
Grand Rapids Real Estate Bellabay Realty, West Mic
This is such a touchy subject. I've never had to use this or be involved with it. Thank God. There is enough trying to keep the deal together. But then again we can't give out ANY legal advice. It's solely their decision(s). Most people i've heard of prefer NOT to use it.
Mar 17, 2008 11:14 AM
Deb Brooks
Brooks Prime Properties Wichita Falls Texas - Wichita Falls, TX

Teri, In my book arbitration is a simple way to cause so many hoops to jump through and red tape that all parties will hopefully forget their problems! I think it often works! 

 

Mar 17, 2008 11:45 AM
Sharon Simms
Coastal Properties Group International - Christie's International - Saint Petersburg, FL
St. Petersburg FL - CRS CIPS CLHMS RSPS
Teri - "residential commercial property" - which is it, residential or commercial? Often mediation and/or arbitration can solve a problem in a shorter time and much less expense than litigation.
Mar 17, 2008 12:50 PM
Gary Bolen
McCall Realty - South Lake Tahoe, CA
CRS - Lake Tahoe Real Estate Information

We normally do not recommend arbitration. We do discuss the pros and cons, but in the end they can always get arbitration if they want it anyway.

Good discussion you started here. And  congrats on the feature. It's appreciated.

best 

Mar 17, 2008 03:29 PM
Joe Hayden Real Estate Team
RE/MAX Properties East - Louisville, KY
Your Louisville Real Estate Experts!
I am going to modify my explanation of this to my clients to reflect some of your sentiments.  I have made similar adjustments to my explanation of owner's title insurance...
Mar 17, 2008 06:16 PM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro
Audrey--Yes he actually said that. Funny thing is that comments like that are what prompted me to get my license. I knew I could do better than that.
Mar 18, 2008 12:41 AM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro
Patti--I still think arbitration can be a great system for some situations but at the time of purchase it is difficult to foresee what situation could arise. Better to have options if something comes up.
Mar 18, 2008 12:43 AM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro
Christy--Live and learn as the saying goes, right?
Mar 18, 2008 12:45 AM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro
TBG--Interesting. When things were busier a few years back, buyers would often agree to arbitration to make their offers look more appealing to the seller. Now I rarely see a buyer agree at the time of purchase.
Mar 18, 2008 12:47 AM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro
Robert--We are required in the state of MN to present the arbitration option at the time of purchase. My broker requries that an arbitration agreement signed or declined is turned in with every purchase agreement. My past brokers also required this...So we have to explain.
Mar 18, 2008 12:50 AM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro
Deb--I think arbitration is a great system that can be the best choice in a dispute but if we are talking about an appliance or one defective window where the cost is small, having the option to go to concilliation court without an attorney might be the way to go. If arbitration is signed, the concillation/small claims court is no longer an option.
Mar 18, 2008 12:54 AM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro
Sharon--It should have read residential real property or residential construction property...the change has been made. Often arbitration is less expensive than litigation but by signing at the purchase, a buyer gives up the option of going to concilliation/small claims court which is very affordable as an attorney is not required. As problems are never foreseen, it is best to keep all options open!
Mar 18, 2008 12:57 AM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro
Gary B--We can't recommend as that would be giving legal advice but we do explain and let the clients make their decision. Thanks for your comments.
Mar 18, 2008 01:04 AM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro
Joe--My explanation has gotten better on a lot of things over the years. Happy to have been of help to you!
Mar 18, 2008 01:06 AM
Marzena Melby
Coldwell Banker Burnet Realty - Richfield, MN
Realtor, Twin Cities Minnesota Real Estate

Teri - Just like you, I have never faced problems after closing and stress full disclosure to all of my sellers.

I also have mixed feelings on arbitration, although it is a better option when you have larger, more costly issues.

Very well written post! 

Mar 18, 2008 01:22 AM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital
Teri, great post!  I guess people really like arbitration unless it doesn't go their way.  Also in may jurisdictions, the decision in binding.  That can be tough.
Mar 18, 2008 05:33 AM
Jennifer Kirby
Kirby Fine Homes - Minneapolis, MN
The Luxury Agent
Teri - what a great post. Many people get pen happy when signing documents and will initial in the arbitration section. I often have to stop them to make sure they understand what they are signing. Arbitration is relatively new for many people and they just don't understand it.
Mar 21, 2008 02:49 AM
Anonymous
Eric Kohnke

Just a quick history I am not sure I will do the story justice but.....

In 2005 we purchased the home.  We did not have a real estate agent represent us because the same thing happened to us in Iowa and our agent did not do a thing for us once he received his commission.  Plus we needed the commission to pay closing costs because we still owned the home in Iowa.

At the time we signed the purchase agreement we were given maps of the system.  Since we were new to owning a home with a septic system we were under the impression the maps satisfied the disclosure law and the mortgage company would hire an inspector.  After all we knew there was a septic sytem and well we walked right by them.  We thought as part of getting the mortgage and receiving a good title the mortgage company would take care of the compliance inspection.  We used the real estate agent that represented the seller who happened to be the mother of the lady we purchased the home from.  The agent did not say one word about hiring a compliance inspector.

I inspected the inside of the home to make sure we would be able to remodel and do an 1100 sq ft addition.  I specifically asked the seller if the septic system was installed under a city permit, he stated yes.  The paperwork at city hall in Andover states the system was updated in April 2003.  However all they did was update a cesspool by installing a 1500 gallon tank.  No drainfield was installed.

All along we strongly believed that the city was 100% to blame for approving such a shoddy system.  No one would help us and our time was running out so we tried arbitration knowing we would probably lose because the homeowner hired a licensed contractor and the city inspected it.

Just before we filed for arbitration we consulted with four different attorney's and the fourth attorney noticed we did not have pages 1 and 2 of the Private Sewer Disclosure and not a single page of the well disclosure.  I told him that all we were given were the maps.  Keep in mind the maps that were given to us were wrong as well.  The seller did not disclose the cesspool that is still in use today and they did not disclose the grey water tank the clothes washer drains into.

We thought this was going to be a "slam dunk" hearing.  The agent that had us sign a dual agent agreement did not give us all material facts about the home, she lied on the MLS listing by stating it was a four bedroom home.  The home was listed as completely remodeled yet there were no smoke detectors in any of the bedrooms, the plumbing and electrical also does not meet code.

When the brokers attorney came out to the home with their compliance inspector he wanted to settle for $2500 which was what we asking for to update the non-conforming bedroom.  We declined because the septic system was the main problem.  Needless to say their inspector failed the system and a couple days before the hearing the brokers attorney called me and wanted to settle for $10,000 and told me that I could still go forward with the hearing and still ask for the $22,000 from the sellers.  Law school 101 says go after the people with money and we knew we would never see $22,000 from the sellers.  Besides the sellers did fill out the disclosure form when the home was listed so it was the agents fault.  If the agent was not the mother of one of the sellers I am sure the agent would be hot water with the sellers.

The hearing lasted 3-4 hours and it was seven against two. The broker's attorney, the agent, the sellers, the brokers compliance inspector, the broker and the arbitrator who is an attorney in Minnesota all sat in our living room.  So it was my wife and I pleading our case to seven people.

When the ruling was delivered to us we were shocked as were friends that were real estate agents, and our attorney.  Even though the arbitrator stated in his ruling we were not given the missing forms and the MLS listing was wrong it did not matter he sided with the broker because the incorrect maps that were given to us satisfied the disclosure laws and the contract the agent had us sign.

We just found out this week that in order for us to obtain an FHA 203k rehab loan the as-is value of the home must be what we paid for it two years ago or greater.  We have no idea how we are going to get a loan for $22,000 to fix everything.  We would like to re-fi do an addition and the septic.  In this market with a non-compliant septic system, leaky roof, bad electrical and plumbing I do not know how the as-is value can be what we paid for it in 2005.

Arbitration is worthless and I can not believe Minnesota law requires that an arbitration agreement be presented. 

 Thanks for letting me vent.

Mar 23, 2008 01:39 PM
#54
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro

Marzena--Good to avoid the problems in the first place. But if a big situation arises and arbitration is not agreed to, a client would have all options available to them.

Patricia--Thanks!! It is binding in MN. It is frustrating to some who agree to arbitration when purchasing and don't have other options should something go wrong.

Jennifer--Thank you!! They have to sign at the bottom of the purchase agreement that the document was presented...When I get there I pull out the arbitration agreement and explain it fully so they know that agreeing right now is not required...But if they sign, they have agreed! I make them slow down on this doc. :)

Eric--Thanks for the additional information for anyone who read the ABC Publication story...Arbitration is an option. From your story, it is an option that people should give very careful consideration to prior to agreeing to use.

Mar 24, 2008 09:21 AM