Stepping Out….

By
Education & Training with STAND UP/STAND OUT!

horse and carriage

The familiar adage “put your best foot forward” is nigh on as close to the mark for REALTOR® how tos as any other recommendation.  The foundation on which we base our career is, simply put, rofessionalism”. If someone barks in your ear or is otherwise unpleasant, it’s essential to keep at our forefront the impression we’re trying to establish. 

I had occasion today to make a phone call where I addressed the gentleman as “Mr._____”. We hadn’t met previous to this. “Easy on the Mister” was his repartee. So I tried again – I’m sorry, we haven’t met, Sir.” And what came back was “easy on the Sir”.. Third and final try – from me “is this (first name) (last name)?”..  and response “Yeah, whaddayawant”.. My first impression was influenced – while he might be a great fellow, already my antennae were twitching! 

Similarly, if you’re a participant at the boardroom table or other business-meeting venue. - what to do if you aren’t hearing what you want to hear! If the conversation is going sour?

Please…don’t rise to your full height, gather your papers and stomp out in a huff! Not only is it non-professional, it’s juvenile behavior and no way to gain back even a smidgen of any interest or respectability you might have already garnered. 

 

Stand Up/Stand Out for the right reasons when you’re stepping out.

Posted by

Sherry Rondeau

Comments (3)

Bill Reddington
Re/max By The Sea - Destin, FL
Destin Florida Real Estate

Usually when I get phone calls like that it is somebody trying to sell me something which as a Realtor happens about 20 times a week. Understand the politeness but sometimes casual works better.

Dec 06, 2013 11:33 PM
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

I tend to be more casual as well.  The more formal approach seems to put people on their guard and occasionally makes them feel old :)   I like to let them lead me in how they wish to be addressed.

Dec 07, 2013 12:15 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

I try to size up the situation.  I don't use casual if I am not sure.  You can always change to casual.

Dec 07, 2013 12:34 AM

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