How do you view CHANGE?

Title Insurance with Family Abstract, Inc.

Change is often viewed negatively, seeing it as:

- a break with tradition
- unnecessary (it has been working since 1944 – why change it now?)
- not a good thing
- not something that will solve a problem (even if people agree that there is a problem)


And think about it. Are you more motivated by a positive picture of the future, or of a focus on “gloom and doom”? Assuming your answer is the same as mine, and everyone I’ve ever asked this question of, isn’t it more effective in our leadership communication to focus on the positives, especially for the future?

If you want to create movement and change in a positive direction as opposed to stress, uncertainty and fear.

Here are three things you can do to make sure you are crafting the right message and it is received in the way you intend it. (Consider these the leadership activities associated with each speech or presentation that you give.)

1. Write down your single biggest goal or message for the talk.  What is the “sound bite” message you want people to leave with?

2. State the case for change, but don’t oversell it – it might seem effective at the moment, but make sure your message is aligned with your overall goal for the speech.

3. Make sure you open and close your presentation with the core of your key message – to do everything you can to manage the message that is sent (and to avoid having it buried inside the speech).

These actions will take time, but taking them will improve your leadership influence and make all aspects of your organizational leadership, communication and change efforts more successful.

Take it for what it worth, it's a gift from me (Glenn Freezman) to you.


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About Family Abstract, Inc.

Established in 2002, Family Abstract, Inc. provides Title Insurance to clients and customers throughout Florida, Maryland, New Jersey and Pennsylvania with more than 40 years of combined experience in management alone. We pride ourselves on retaining the most skilled and knowledgeable employees who share our goals of providing the best service in the industry.

Located in Horsham, Pennsylvania, Family Abstract, Inc. maintains an extensive network of skilled title insurance abstractors in all the states we service in addition to a nationwide network of qualified closing agents who are available to close loans at any location.

Backed by the strength of four title insurance underwriters, we are able to provide expert attention to detail without sacrificing versatility in the closing process, thus providing more options in difficult title situations. Due to our depth of industry knowledge and commitment to excellent service, Family Abstract, Inc. has been able to develop client relationships that have endured for decades.

Having successfully settled and insured thousands of transactions, we have already earned the trust and confidence of hundreds of customers, lenders, brokers, and realtors and now we would like to share our expertise with you!

Comments (6)

Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Change is the only constant in the world.  I usually embrace it when I have no control, and look forward to making them when I can make positive ones.

Dec 26, 2013 06:49 AM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

The most consistent thing in my life is the inconsistency.  Change doesn't  bother me at all, unless it is unnecessary change, then it drives me crazy.  I can easily adjust to most things.  Your tips for crafting the right message are spot on Glenn.  I trained at a corporate level for years and wrote all of my own presentations.





Dec 26, 2013 09:01 AM
William Johnson
Retired - La Jolla, CA
Retired Real Estate Professional

Hi Glenn, Your gift is a special one and one that should be embraced wholly and with enthusiasm. It really does make a difference.

Dec 26, 2013 02:37 PM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Glenn. This is the most serious thing I have ever read of yours. Oh my, are you okay? I do notice the print was really, really small. Good job.

Dec 26, 2013 10:09 PM
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

You're my go-to Rainer when I need a good laugh but, this serious message is important too. Suggested.

Dec 26, 2013 10:10 PM
Glenn Freezman
Family Abstract, Inc. - Horsham, PA

You guys are so funny, I love you all!  Bill, that was the nicest thing I have ever read and will be putting it in my Key Note Speach for sure.  Sheila, Temporary Sabity... It Happens. Roger, Thanks for your comment6s, I always love them, especially when you say I am right. Jill, I will, if I ever do another serious post, add a joke on the bottom, so I don't dissapoint you.  Chris, amen!

Dec 30, 2013 01:06 AM