Real Estate on the Web

By
Real Estate Agent with Jeff Fritzson Real Estate, Ebby Halliday Realtors 0629874

According to NAR, the first step for 42% of home buyers was to look for properties on the internet. In addition 14% of home buyers looked online for more information about the home buying process. Also 92% found the internet useful in their home search.  Based on these numbers why would you not want an internet presence?

Consumers

Think about what a consumer wants from a website. We have these huge percentages of people utilizing the internet to help them with their home search. That tells you right away what a consumer wants to do: THEY WANT TO SEARCH. There are plenty of sites that will allow consumers to search to their hearts content. Yes we know them well. Places like Zillow, Trulia, Realtor.com. etc... and of course if you are focused in North Texas www.searchhomestexas.com (yes it is a shameless plug.) 

Consumers search and search. They start trying to figure out what they are looking for and for what price. If they are lucky they start to try and find out what the real estate buying process is like in their state. Each state is different on how you buy and sell a piece of real estate. In New York lawyers are heavily involved. In Texas there is usually not a lawyer present at closing and used sporadically for the most part of any real estate transaction. 

Process

If I take this into consideration then the top two issues I want my website to focus on are search and process. This is what my potential clients want from a website. However, I also want some things from my visitors. I want to know who they are and how I can best help them. On my website it is very easy to go right into a simple search or a complex search. I have set up a request that after the third search that they provide me with some information about themselves. This is how I try to acquire some information from my potential client. I am working on creating several different paths for my clients to choose from based on this request. Right now  we are keeping it simple.

One of the paths I would like them to take is to learn the process of buying and or selling real estate in Texas. On my website you can find out the multiple steps involved on both sides and what they can expect financially and as far as timing. Visitors can learn the process without providing me any information which is great for all concerned. If and when they do decide to join my site they get access to a lot more information about maximizing your investment in your home while you own it, maintenance, local activities, and more.

Many consumers are leery about providing their information to a website. The information we are requesting is not too personal. We neither want or ask for any social security, drivers license or financial record of any kind. There is no cost associated with the website or the information you are requesting. All my website and I would like to do is keep you informed. A well informed consumer is great for the industry and if you decide to work with me or with another professional Realtor, you will be that much better a client. 

Real Estate Websites

One question that consistently comes up is why should I, a consumer, use your website versus Trulia, Zillow, Realtor.com, etc... There are several reasons. My website is focused on North Texas area with expertise in local cities like Frisco, Plano, Prosper, Celina, Mckinney and other cities in Denton and Collin County. If you are looking in San Antonio I would not be the Realtor to provide you direct assistance but you could ask me and I could find you one that would meet your needs.

Another reason to utilize me and my website is that you can reach me directly and ask questions about this area and get quick and accurate answers. The larger sites have to cover national areas and do not have the expertise in a particular area. When you have made your decision on a location such as North Texas or south Florida, or Southwest Washington State. you should then start to find a Realtor that fits your requirements. The larger sites may end up frustrating you as I often get calls regarding listings that are already under contract or worse yet sold from listings on some of them. 

However, if you look through ActiveRain or other website I am sure you will find many MANY different real estate agents in your area of interest. Finding the right one for you may be your biggest challenge in your real estate transaction. 

Keeping Up To Date

Come visit my website and provide me your thoughts and requests for changes. This is brand new and I expect to be making changes in the first quarter to continue to  enhance the consumer's experience. The best way for me to do that is to get feedback from the consumer. After all the idea is to get you, the consumer, the information you require in order to make one of the biggest decisions of your life - should I buy or sell a piece of real estate. 

Once you get to see and feel that all I want to do is provide you with information until you are comfortable moving faster you can simply use the website in this simple manner:

  1. Come to the site and test out the search capabilities. 
  2. Review the information you find on the website and on here at ActiveRain on my blog
  3. Provide me your contact information and review the information I will send to you once a week/month/ or quarter. Just let me know how often you want to be kept informed
  4. Set up property alerts or actually call me and I will set up a custom alert for you
  5. When you are ready, we can take the next step in the process

If you follow these steps you will make yourself more powerful in the real estate process by having a greater understanding of how it works. You will know more about the local market and pricing than many other consumers and for that matter some professionals too. It allows you to take more control and know when to allow your agent to take control. Together, with your agent, you will ensure a wonderful experience with great results.

If you are working with me all the better because as a client of mine: Your Success is My Focus

Comments (47)

Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

Jeff - Thx so much for your kind email.  I'm always happy to help.  Oh, and super cool if you'll be here in Westchester in July. I would love to get together.  Just let me know when the time gets closer and which town you'll be staying in.

Jan 05, 2014 02:25 AM
Jeff Fritzson: Frisco Real Estate Pro
Jeff Fritzson Real Estate, Ebby Halliday Realtors - Frisco, TX
Your Success is My Focus!

Mike - some people are comfortable with it and others aren't. I am with you though, I couldn't be satisfied with what my broker\company provided me.

Debbie - will let you know. 

Corinne - thank you for your comments on the site and the post. I am not sure about sign ups yet either on the search but I always like the give and get cycle. Most people hesitate becasue they don't want to be bombarded and I want to respect that while providing them useful information. That balance is different for everyone and hopefully my site can convince them they have the control over how often they want to be contacted. 

Jan 05, 2014 03:03 AM
AndreaBFerreira CRS - SRS - CLHMS
Keyes Co. - Davie, FL
Miami Dade, Broward and Palm Beach County in FL

Very good point... our website is the first line of contact with customers, anywhere in the world. We need to provide just the enough to create a starting point in communication. Your website is perfect for me. Elegant and great information. Good job!

 

Jan 05, 2014 03:15 AM
Jeff Fritzson: Frisco Real Estate Pro
Jeff Fritzson Real Estate, Ebby Halliday Realtors - Frisco, TX
Your Success is My Focus!

Thank you Andrea. If you can create enough curiosity to have a visitor ask you to tell them more, you may have just won them over.

Jan 05, 2014 03:19 AM
Jimmy Faulkner
Florida. Homes Realty & Mortgage - Wantagh, NY
The Best Of St. Augustine

Jeff, you are right, it is always better to go to a local website for your information. All the rest will only confuse you as a buyer.

Jan 05, 2014 03:30 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Jeff, I require registration after viewing one property. It doesn't seem to deter those who are serious buyers.

Jan 05, 2014 04:35 AM
Pamela Seley
West Coast Realty Division - Murrieta, CA
Residential Real Estate Agent serving SW RivCo CA

Jeff, great website. I hope you generate lots of new business from it! 

Jan 05, 2014 04:44 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Jeff:  Definitely will do!  Great post, so it was my pleasure.  I have the feeling I'm going to learn and gain alot from your posts here on AR!

Gene

Jan 05, 2014 06:56 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Jeff, We do want to be found on the internet because that is one of the first places buyers start looking. Having a good website and being found in multiple places gives us more credibility.

Jan 05, 2014 07:35 AM
Jeff Fritzson: Frisco Real Estate Pro
Jeff Fritzson Real Estate, Ebby Halliday Realtors - Frisco, TX
Your Success is My Focus!

Jimmy - the major RE websites have their place. However, nothing beats local expertise.

Tammie - thanks for the information. I remembered you posted something about this in particular not too long ago. I look forward to seeing some numbers from my site.

Pamela - thank you for your kind words. 

Gene - thanks again and there is certainly a lot to learn from here on AR.

Debbie - thank you for your comments. I agree with you 100%

 

Jan 05, 2014 07:44 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Jeff, my last web site gave free rein to anyone looking for a home, and did not have that many actually ask for assistance.   I launched a new web site, and they have to sign in after the first home pops up, and have several a week now.   Should have had a required sign in years ago.

Jan 05, 2014 08:51 AM
Jeff Fritzson: Frisco Real Estate Pro
Jeff Fritzson Real Estate, Ebby Halliday Realtors - Frisco, TX
Your Success is My Focus!

Thanks Joan - Sometimes I think you only have to ask. If you never ask you never get the right answer. 

Jan 05, 2014 08:57 AM
Trent Dalrymple (248) 854-0625
Texana Bank - Bloomfield Hills, MI
Allowing Mortgage Professionals to Lend Nationwide

Great post, keeping your web site relevant, visual pleasing, easy to use and capturing leads is definately an art.

Jan 05, 2014 09:38 AM
Jeff Fritzson: Frisco Real Estate Pro
Jeff Fritzson Real Estate, Ebby Halliday Realtors - Frisco, TX
Your Success is My Focus!

Thanks for your comment Trent. it certainly is a lot of work to do it well. 

Jan 05, 2014 09:41 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I think you should teach a course-- you seem to know what you're doing here!

Jan 05, 2014 03:56 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Jeff. Great job with your post and you are so right about home prospective home buyers check out what real estate might be available.

Make it a great week!

Jan 05, 2014 06:45 PM
Jeff Fritzson: Frisco Real Estate Pro
Jeff Fritzson Real Estate, Ebby Halliday Realtors - Frisco, TX
Your Success is My Focus!

Laura - thank you for yoru kind words,

Good morning Joe - thanks for your kind words and comments. 

Jan 05, 2014 09:42 PM
Phil Stevenson, CRMP
PS Mortgage Lending 305-791-4874 or 888-845-6630 - Miami, FL
"Mortgage Nerd" in Miami, Florida and Texas

Jeff, I like your approach, it is rooted in the principal of give and take, without short changing you or the consumer. It's a hard balance to strike but you seem to have a good handle on it.

I especially like that you request some information AFTER they have done some searches and already know what your website is about. I hate when websites request something from the get go. Needless to say, best of luck in 2014!

Jan 06, 2014 01:24 AM
Donna Bacher
PureRealty Brokerage - Hamilton, ON
Broker

Jeff, you really make a good point in the fact that consumers don't only want to search, they want a place for trust info on the process. You're bang on!! Thanks for the great article!

Jan 06, 2014 05:28 AM
Jeff Fritzson: Frisco Real Estate Pro
Jeff Fritzson Real Estate, Ebby Halliday Realtors - Frisco, TX
Your Success is My Focus!

Phil - thank you for your kind words and comments. Best of luck to you.

Donna - thank you for your comments and kind words. Best of luck to you as well.

Jan 06, 2014 05:47 AM

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