They Touch Our Lives and We Touch Theirs
It’s said ours is a people business.
I doubt anyone would dispute that.
While it can be easy to get bogged down in numbers and a multitude of tasks as we assist buyers and sellers to reach the “closing table,” the essence of what we do is helping people, amidst the complexity of life and the swirl of emotions we impact as they move to a new home or out of a current one.
Some transactions are more focused on the process without a great deal of emotion, at least when things go well. We may not learn a lot about the people we are working with other than what is impacted by, or has an effect on, the deal itself.
Life goes on as we help them navigate their sale or purchase – a birth, a death, a marriage, divorce, or illness happen. And in our personal lives as well.
But we sometimes get deeply entrenched in the lives of those who are our valued clients, often intentionally because of who we are.
Or get drawn in because of the close relationship we have fostered and the intricate web woven between life and a property that becomes, or has become, a home.
Often after the purchase or sale has been consummated we continue to touch their lives or be touched by theirs.
I was reminded of this several times over the holidays when getting in touch with past clients. I learned one now has terminal cancer. That profoundly impacted me, perhaps from having lost several family members just a few years ago to cancer.
I also had another member of that family as a client in the past who will now be forever affected by the looming death of one of these buyers who had moved closer to their kids and grandkids.
The same day, when talking to another recent buyer, I learned her husband had had serious cardiac issues, a total surprise, just month or so before our conversation.
There are so many stories here on ActiveRain that reveal the depth of how we touch our clients lives, and they touch ours. And of course our own personal lives, which are not always on an even keel and move forward in spite of our business lives, so often loom and thrown us, temporarily, off course.
But business must continue. Our clients depend on us.