Yes in over 20 years I have met many folks who really wanted me to tell them "white lies" about real estate. I have learned that telling you the truth, while that may be uncomfortable for a minute, is the best way to decide if we should work together or not. Those folks who insist on hearing what they think they want to hear instead of what they need to hear will not be happy in the long run. So I simply tell you up front, "You may not want to hear this...but, it is important for us to be able to work together." deep breath...say it honestly.
REALTORS remember if you didn't have the listing to start with and you still don't have it now-you are really no worse off than you were before. Go get the next one.