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Competence or Confidence?

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Mortgage and Lending with PS Mortgage Lending 305-791-4874 or 888-845-6630 365768

Competence or Confidence?

Which is more important? Which one wins over clients? Which one is more effective? Do you need a little bit of both? Can you get by with a lot of one and a little of the other?

I like to think I have both and, if my work speaks for anything, is that I'm confident in my competence and I am competently confident. 

Basically, I am confident in my ability to do my work in the best possible way so that my clients come out on top, satisfied and ready to begin their retirement anew but I am not so naive and overconfident that I will promise something I cannot deliver.

I think an overabundance of confident can hinder a deal in the long run while competence can only make your client list grow. Sure, being confidence is always a plus, especially when making a first impression, but that can quickly die off as soon as your clients discover just how component you are. Or rather INcompetent.

I believe in the power of word of mouth because people believe people, they talk to people, they like that interaction. I'm the same way and that's why competence will always win out in the end even above confidence. Confidence is attractive and it inspires confidence but it needs to be backed up with competence and that is in short supply at times.

There should be a balance between the two but that is definitely wishful thinking. In the raging battle for one over the other, be confidence, to a degree, and be the most competent you can be because it will definitely be what your clients (presently and in the future) will come back for.

Be confident in your competence and competently confident and the sky's the limit.

Interested in a reverse mortgage or simply want more information? Give PS Financial Services a call at (888) 845-6630 or via email at info@PSReverseMortgage.com. We do not pressure those who inquire. We are simply here to help.

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Phil Stevenson

PS Financial Services

Owner and Principal Mortgage Originator

Certified Reverse Mortgage Professional (CRMP)

LO #365768

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Copyright © 2013 by Phil Stevenson & PS Financial Services, LLC

Show All Comments Sort:
John Owen
RE/MAX Impact Realty, Brokerage - Courtice, ON
Broker serving Durham Region, Ontario

Hi Phil - great post! I agree that confidence can help attract a client, but without competence will quickly fade in the eyes of your clientele.

Jan 27, 2014 04:24 AM
Phil Stevenson, CRMP
PS Mortgage Lending 305-791-4874 or 888-845-6630 - Miami, FL
"Mortgage Nerd" in Miami, Florida and Texas

John, that's great to hear and I firmly agree. We must know what we're doing once a client is sitting down and talking to us or all the confidence we built up will go poof! A balance between the too is best but that doesn't always happen. Focus on your competence though because it will be what will speak volume to your clients.

Jan 27, 2014 04:29 AM