Why is it that other agents think I work for free?

Real Estate Agent with The Keyes Company 3195704

Why is it that other agents think I work for free?  Just the other day I was called by an agent for showing instruction. I provided the information when the next time I be at the home to with the keys. I was there for a two hour window giving plenty of time for all to see. It was a rainy nasty day and was was just coming down with a cold. A Buyer show up to see the house alone without his agent. I know this because when asked they handed me a print out with an agent information, and said that there agent told them that I would be showing them the house. This agents office was over an hours away, I know this is not uncommon in some areas but here it is. The agent had the the time to call and could of advised me that they were unable to be with there customer and ask if i could assist, but didn't. They just think I work for free I guess!

While I am on my soap box. Mr Buyer why are you using an agent 75 miles away?  Do you think this agent know the area as well as a agent the Lives, Works and Plays in this area?  On a second thought maybe this is not the smart Buyer I am looking for!

Comments (39)

David Popoff
DMK Real Estate - Darien, CT
Realtor®,SRS, Green ~ Fairfield County, Ct

Sometimes when you print listings off of some of the national or local real estate websites you get an office of picture along with it. I hope you sold them the house, good luck.

Jan 29, 2014 02:24 AM
Sharon Sanchez
Ace Home Realty - Carson, CA
Your Number "1" Source For Real Estate.

Chuck I understand your frustration.  It's not your job as the listing agent to show the property to a buyer represented by another agent.  That's their job.  Unfortunately for various reasons, it happens.  The buyer's agent expects you to do their do their job and get their full commission.  Wow.

Jan 29, 2014 02:38 AM
Jim Harper
Atlanta Communities Real Estate - Marietta, GA

Have to agree with Jeanne - the job is to get the Seller's home under contract.

Jan 29, 2014 03:09 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I have done this for other agents on occasion when they are trying to take a vacation, illness or something of that nature.  But I do not support it as a business practice.

Jan 29, 2014 04:36 AM
Diane Adams
Keller Williams Concord/Kannapolis - Charlotte, NC

I don't know the specifics, but if it were MY house and a potential purchaser was allowed into my home without an agent who was repsonsible for them, I would be some ticked off.  - I am guessing that you Chuck, acted as the escort on the showing? 


Jan 29, 2014 05:14 AM
Travis "the SOLD man" Parker; Broker/Owner
Travis Realty - Enterprise, AL
email: Travis@theSOLDman.me / cell: 334-494-7846

As others have mentioned, if I know there is a legitimate issue with their Agent not coming, I'll be glad to show them MY Client's house. If bogus reason...

Jan 29, 2014 06:02 AM
Travis "the SOLD man" Parker; Broker/Owner
Travis Realty - Enterprise, AL
email: Travis@theSOLDman.me / cell: 334-494-7846

As others have mentioned, if I know there is a legitimate issue with their Agent not coming, I'll be glad to show them MY Client's house. If bogus reason...

Jan 29, 2014 06:23 AM
Arlene Garcia Hanner
SoCalAgency.com / Arlene Garcia Hanner, Broker - Downey, CA

I would not show the home without their agent present unless the agent has made arrangements beforehand that I agreed to.  If their agent is a no show, sorry but blame your agent....  Since I frequently have open houses on my listings, I usually make arrangements for them to attend one of those.

If they claim not to have an agent, I will need to see the buyer's ID and pre-approval letter from a recognized lender, or I can help them obtain this if they provide their financials.  This is done before I can show it. 

Otherwise, how does one know that you are showing it to a buyer that can afford to buy the home? 

Jan 29, 2014 06:34 AM
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Pro Lifestyle Solutions

Regardless if a prospect has an agent with them or without them, it's an opportunity to sell the property, isn't it? The agent isn't buying the house, the buyer is and who has more information about the house to illustrate the benefits and value, you or their agent, regardless if he is practicing within or outside of the area? Buyers don't have to be smart to buy, they just need to be qualified and make an offer.

Jan 29, 2014 06:39 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

If you're there and the buyer is there, why not show it? I know - because you don't want to split the commission. But... isn't the duty to YOUR client - to get the house sold? And won't you also benefit if that happens?

I understand the frustration, of course. You need to let agents know that if they're a no-show, they only get a referral fee.

Jan 29, 2014 07:35 AM
Theresa Akin

I totallyagree with Marte Cliff#29.

Jan 29, 2014 08:15 AM
Mary Diaz
Tampa, FL
Tampa's Real Estate Matchmaker

If we have fiduciary duty to our seller, the ultimate GOAL is to sale the home, no matter how that was done.  Enough Said...


Jan 30, 2014 06:18 AM
David Spencer
Keller Williams Northland - Kansas City, MO
Show Me real estate in Kansas City

For the REO/SS market, the agent is the approved by the seller. May be 50 miles away, but they are the approved agent. If you are the listing agent, just accept and move on.  Banks are not going to select the local agent based on geography.

Jan 30, 2014 08:53 AM
Fred Cope
Reliant Realty in Nashville, TN - Nashville, TN
Looking For Homes With A Smile

Chuck, If I am reading this right, your issue is with a buyer's agent who made an appointment to show, but didn't bother to disclose such to you, and just expected you to "do their job for them so they were not inconvenienced by the drive.  Am I correct?

Assuming I am, I would have called this agent in the presence of prospects, and I would have asked what is going on?  Short of a reasonable explanation and confirmation that they had executed a buyers agency agreement, I would have offered to wait on agent to arrive, so they could act in their buyer's best interest.  No can do? 

Question to prospect: "Do you like what you see so far?  Would you care to have me show you the inside?"  Further discussions with the missing agent to follow.  My seller comes first, the consumer second, and long distance agent will probably be in attendance of any future activities.  Professional conduct is not excused by non-professional conduct.

Jan 30, 2014 10:13 AM
Robert Vegas Bob Swetz
Las Vegas, NV

Hello Chuck and VB is with Marte at comment #29 ...


Jan 30, 2014 12:09 PM
Deleted Account
Fort Myers, FL

Prior to showing the potential buyer the home, I would have called, as well as send a text message to his agent to find out why he isn't there representing the buyer.  I would do this, so his agent doesn't came back and say I was unethically taking his client.  Then I would show the home, as it is my fiduciary responsibility to the seller to try and get the home sold.

Feb 04, 2014 06:30 AM
1~Judi Barrett
Integrity Real Estate Services 118 SE AVE N, Idabel, OK 74745 - Idabel, OK
BS Ed, Integrity Real Estate Services -IDABEL OK

It sounds like a buyers' agent called for availability on the house but then they did not accompany their buyer.  The agent sent the buyer to the house without them? 

How tacky and unprofessional!  Did the agent expect you to show for them without discussing it with you?

Feb 23, 2014 09:52 AM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

That is not common here either.  It was probably family.

May 05, 2014 12:33 PM
Jennifer Fivelsdal
JFIVE Home Realty LLC | 845-758-6842|162 Deer Run Rd Red Hook NY 12571 - Rhinebeck, NY
Mid Hudson Valley real estate connection

The agent actually sent the client without first discussing it with you.   If you showed the house this agent would only be due a referral fee.  I had a similar situation recently.

Jun 29, 2014 12:51 PM
Leah Jackson
Keyes - Miami, FL

Thank you for that brilliant idea, Jennifer. I will call the legal hotline, and see what they say. It just "ain't" right. And not even a courtesy call? 

You snooze  you lose....

Dec 16, 2014 01:18 AM