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My mother chose Colin and Marty to sell her childhood home; which her father built with his bare hands. When she took it off the market due to personal reasons, Marty behaved like a little kid who didn't get his way. While I am sure it's disappointing and upsetting to have someone pull their home off the market, it's not an excuse for shutting down (i.e. being unresponsive and non-communicative). It's also not smart as my mother put her home back on the market with Colin. If it wasn't for Colin they would have completely lost the listing.