A client, a friend, a loss... one of my favorite buyers ever

By
Real Estate Broker/Owner with Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 GREC# 169695
https://activerain.com/droplet/4cbJ

from whitt's dockFrom the very start Whitt Glover told me he was going to be my most difficult client ever.  And I will grant you, he was picky.   But honestly when you are purchasing your first home you have every right to be picky.  He wanted the perfect house.  He loved the modified A-frame style, but then when shopping for the perfect lake house it is not just "house" that is important.  He wanted good fishing, good water and a fabulous view.  And budget was pretty tight.

We spent weekend after weekend looking.  And while he was picky about house, location, view and water he became a wonderful friend while we were house shopping.  He had a wicked sense of humor.  Once when we rolled up to a police officer during our search at a license check, as I rolled down the window, he leaned over and told the office I'd kidnapped him.  While the officer put his hand on his gun Whitt burst into laughter.

We never found that perfect house on that perfect lot, so we started looking at building sites instead.  I represented a builder on a new development that build the modified A-frames and he had 15 acres he was about to do a Planned Urban Development on and I took Whitt by to check out the location.  We parked at the street and went tromping through the woods and weeds and thorns to find the lake.

When we got down to the water we walked back and forth along the half of mile of shoreline to find the "perfect" view and water so he could have "that" lot.  I was walking in front of him and stepped into a stump hole.  I vanished into the ground up to my waist.  He doubled over in laughter and laughed for a good five minutes before helping me out of that hole and asking if I was hurt.  I laughed as well.

Right behind that stump hole turned out to be "the perfect spot".  Whitt bought his first home in 1996.  His was the first finished and sold in the subdivision and he let me keep a key to show other buyers the finished product while the other 11 were built and sold.  He gave out countless numbers of my business cards and took me at my word when I told him I come with the house.  I did him lots of favors over the next 16 years.  

Next month I will do the hardest thing I have ever done in my career.  I will be listing that home for sale.  Whitt passed away a year ago.  I miss his humor and smile and his love and pride in his home.  He was a client first, then a friend, and someone I will carry in my heart forever.

 

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Rainmaker
464,303
Graziella Bruner
NCS Premier Real Estate - Detroit, MI
Associate Broker - Serving Wayne & Oakland County

Oh, wow, so sorry for your loss, thanks for sharing your story, nothing like having a friend who can make you smile and laugh. I pray that you have a great success in selling his home. Some clients do become great friends and some, oh well.......

Feb 20, 2014 10:40 AM #1
Rainmaker
562,318
Women of Westchester Working Together
Women of Westchester Working Together - West Harrison, NY
Women helping Women get ahead

That is so sweet and so sad at the same time.  you always take such great care of your clients.  - Debbie

Feb 20, 2014 10:57 AM #2
Rainmaker
4,088,239
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Hi Tammy,

He would be so proud over your post because I can tell he felt the same way about you..thank you for sharing!

Feb 20, 2014 11:23 AM #3
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Dorie- I just had a conversation with my daughter... she said "why don't you let someone else in your office do it?"  Sigh, because he'd want me to do great for him.  I owe him that.

Debbie- it will be one of the hardest things I've ever done.  I helped him pick out furniture. I spent a lot of time there over the years.  

Graziella- I have so many happy stories and fond memories.

Feb 20, 2014 12:04 PM #4
Rainmaker
802,247
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in German and Real Estate * M.A. ABR ASP

You told the story about your friend beautifully Tammy. I had a visual in my head seeing you 2 stomping through the woods and you falling into that hole. I laughed a little, too.

This will be a tough listing but, I agree with you, he would want you to. Remember all the laughter when you are at the house.

Feb 20, 2014 12:32 PM #5
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Andrea- And a lot of deep breathing too.  We had such funny stories.  Once he asked me when all the leaves would stop falling... he hated raking them up, and I just randomly said December 15th.  He used to call me up every year and wish me "Happy leaves quit falling day" and He would stop by the office on the anniversary of his purchase to make sure I didn't forget.  And we had a favorite hotdog place we used to drive to together every few months over an hour away.  

Feb 20, 2014 12:49 PM #6
Rainmaker
3,856,755
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Tammy. This story was reall wonderful and I felt like I was right there with you. I am sorry for your loss. This could be a book my friend. Suggested.

Feb 20, 2014 09:34 PM #7
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Sheila- he was so funny Sheila and yes, I have enough stories it could be a book.  He locked his house keys in the trunk of his car once and I drove him over an hour away to pick up the other key to his car from his parent's house, and he called a few times to ask a favor like... "I think I left a dirty boiler in the sick, could you run by and wash that" and "I left some donuts on top of the refrigerator I mean to bring to work with me, please go get them, they will be hard as rocks by the time I get home" Of course I was doing those favors for a friend, not a client.  In the end of his life he moved back to his parents house with his mom.  I went and got his mail a few times and packaged it up and mailed it to him.

Feb 20, 2014 10:13 PM #8
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Cindy Jones
Integrity Real Estate Group - Woodbridge, VA
Pentagon, Fort Belvoir & Quantico Real Estate News

Beautiful story Tammy.  He was lucky to have you to help him build his dream home and now even if he isn't here to help find someone who will love the view as much as he did.

Feb 20, 2014 10:34 PM #9
Rainmaker
3,856,755
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi again Tammy. Clearly this friend meant a lot to you and I hope you think seriously about a book.

Feb 21, 2014 07:03 AM #10
Rainmaker
471,920
Geri Sonkin
Douglas Elliman Real Estate 516-457-7103 - Merrick, NY
Long Island Real Estate & Staging Expert

What a touching story.  We are so fortunate when a client like that turns into a friend.  It sounds as if he died before his time.  How difficult for all those he left behind.  The laughter you shared will serve you well as time goes by.

Feb 22, 2014 11:10 AM #11
Rainmaker
2,707,212
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Hello Tammy,

What a sweet story with such a sad ending.  I know the listing will be difficult, but Whitt is laughing from above in a shared joke only the two of you can hear.

Feb 25, 2014 11:22 PM #12
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Lisa- the timing couldn't have been better with you contest.  I had a really bummer of a year so far and even the difficult ones to write made me remember how much I love my job.

Feb 26, 2014 02:55 AM #13
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Broker GA Lake Sinclair/Eatonton/Milledgeville
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