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When buyer's agent colludes to hide financial truth

By
Real Estate Broker/Owner with Riverbend Realty, Cape Girardeau, MO 2004008944

We have all had it happen: Loan commitment is due, and the buyer's agent goes silent—not returning the listing agent's calls, texts, or emails. I believe that, all too often, the buyer's agent (and/or the loan officer) IS IN COLLUSION with buyers they know are not qualified to fulfill the contract—and this is an ethical concern for our industry. Even when they are representing a buyer, the buyer's agent has an ethical duty to be truthful with all parties.

The only remedy for the seller is keeping the EM when a deal actually gets terminated after loan commitment. To that end, chasing dollarhopefully, the earnest money amount is actually enough to compensate the owner for lost marketing time. No amount of earnest money is probably going to cover amounts the seller spent to satisfy inspection requests made by the lost buyer. That is a very good reason to be careful when agreeing to make capricious changes in order to "hold onto" a buyer under contract. No amount of money will be enough to compensate a seller who moved out of their property to accommodate a closing, either.

No financial recourse exists for the listing agent who has lost marketing time and has put in office hours working on a deal that has gone sour or wasn't a good one from the start. A property under contract is cold on the market, and rejuvenating a marketing campaign is costly for the listing agent who now likely has to "double down" to try and attract another buyer quickly. A reasonable amount of EM helps protect the seller and the listing agent, though.

Does the buyer's agent have liability in regard to her client's lost EM? Probably not, and the loan officer gets off scott free, as well. The loan officer is often much more to blame in these scenarios than the buyer's agent, though, as only the loan officer knows the client's true financial picture. We have all had loan officers "go silent" on us when we are buyer's agents, also. As a listing agent and as a buyer's agent, I know who those loan officers are in my market. I do not recommend them to buyers, and I am cautious when I am representing a seller who gets an offer accompanied by a lender letter from one of the "stall expert" loan officers. Loan officers who lie to agents do so at their own risk. Agents know that you cannot tell us everything, but we also know when we are being avoided.

Sellers and buyers both have much to lose when deals fall through. Overly long loan commitment time frames hurt sellers and agents on both sides of the deal...but that's a topic for another blog.

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Comments(7)

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Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Liz- I'd imagine that this is very frustrating for the sellers as well as their agent.  It's always so much better when both sides remember to work in the best interests of their buyers and sellers. 

Mar 23, 2016 11:37 PM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

It's hard to deal with dishonest people in this world.  But in our industry, it should not happen. 

Mar 24, 2016 06:20 AM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

I fully agree with your statement about knowing those lenders who operate in such a manner.  I have often said if there is a problem that keeps a transaction from closing, it is usually caused by a lender.

Mar 24, 2016 06:31 AM
Anna Hatridge
R Gilliam Real Estate LLC - Farmington, MO
Missouri Realtor with R Gilliam Real Estate LLC

Liz, you are so right about lenders who drag out the denial process.  Just tell us up front and the potential buyer and all parties involved will be much happier.  Recently had a loan officer who just could bring themselves to say "it looks like we might be able to do the loan but it will take 60 days."  This has lead to a disgruntled buyer and needless amendments to extend.  

May 13, 2016 11:55 PM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate

Anna Hatridge ~ "...we might be able to..." is a definite clue that this could be a doomed deal. The seller would probably have a cow if s/he heard that quote.

May 14, 2016 01:40 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Hi Liz Lockhart!

Thanks for a great post highlighting this poor business practice - we always suggest a minimum of 2% EM to our Sellers.

We like your writing style!

We wish you great success with your blog posts and networking with other members of Active Rain!

We clicked the “Follow” button on your profile so that we will be alerted to your future blog posts and can read and comment on them, and we invite you to "follow us" - should you be interested. There is no requirement or obligation for you to do so, but we would be honored if you choose to do so!

Aug 09, 2016 01:11 AM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate

Thank you, Tony and Suzanne Marriott, Associate Brokers ! I am following you, too.

 

Aug 23, 2016 06:13 AM