Client Safety When Spotting Broken Glass While Showing Property

By
Real Estate Agent with Piedmont Real Estate 0225202286

Last Saturday I was just slightly alarmed about the broken glass found at one of my showings at vacant Chesterfield County Virginia homes as the buyer agent.  It was a residential foreclosure property, and I was leading my client, her adult daughter and five-year-old granddaughter around to the back of the property to find access.  We saw a total of nine properties that day, and fortunately none of the other eight properties showed any signs of having broken glass.

 

Several doors and windows on this particular bank-owned property in Chesterfield County Virginia were boarded up, so we finally came around to a screened porch with a side door and lock box.  My inner alarm clock began to ring.

 

Someone had broken into the property and shattered glass was observed from one of the door windows.  I started to feel just a little concerned.

 

The concern was more for my client and especially her five-year-old granddaughter.  While opening the door, I asked my client to be very careful as we entered the property.  Fortunately, she held her granddaugher's hand for added safety, and we were quickly able to maneuver ourselves around the broken glass on the floor inside.

 

Although usually not an alarmist, I did feel some concern for client safety.  As a prospective investor, my client still insisted she would like to see the property.  Fortunately, we didn't stay at the property very long at all.  Afterwards, I thought to myself, what is my real responsibility here?

 

Do I simply downplay the broken glass?  Although vacant properties are somewhat more prone to vandalism, this was my first experience of encountering broken glass on the floor.  Upon entering the property, I immediately contacted the agent's showing service and definitely felt the listing agent needed to be made aware of the situation.

 

There definitely could be a liability issue here.  Who could be liable?  Could it be the buyer agent for allowing client(s) onto the premises?  Could it be the bank who owned the property?  Could it be the listing agent?  Or could it be all three of us?

 

After we left, I breathed a quick sigh of relief.  Fortunately, my client had no interest in that property.  Mainly, I was just glad everyone got out of there without any cuts.

 

In the future, I simply will calmly report any broken glass or suspected illegal entry without being so alarmed.  It can happen in vacant Chesterfield County Virginia homes and homes elsewhere, too.  However, the safety of my clients still is first and foremost when showing properties!

 

How would you feel about discovering broken glass at a residential property?

Window glass is typical in most buildings and homes.  Broken glass just needs to be reported.

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Are you looking to buy or sell a residential investment property or home in the Richmond Virginia area?  Call me today to assist you, and let's put safety first in your residental real estate experience!

Posted by

Andrew Payne, Realtor®

Berkshire Hathaway HomeServices

PenFed Realty

Berkshire Hathaway HomeServices PenFed Realty Logo

2737 McRae Road

N. Chesterfield, VA  23235

Cell:  804-938-5257

Email:  awpayne1029@me.com

Website:  www.homeswithandrew.com

Blog:  www.rvagreenrealtor.com

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Licensed in the Commonwealth of Virginia

Comments (6)

Yvette Chisholm
Long & Foster Real Estate, Inc. - Rockville, MD
Associate Broker - Rockville, MD 301-758-9500

I wouldn't enter the house and obviously wouldn't let my clients into the house.  I would call the listing agent and possibly the police depending on the situation.   I call agents when there are leaks or other problems with the home, such as a door left open.

Mar 05, 2014 01:48 PM
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

I'm with Yvette above. I do the same thing. If I found broken glass, I would not enter but would instead call the listing agent. I am also very grateful to buyer's agents who call me when they find something suspicious or out of place at my listings.

Mar 06, 2014 01:29 AM
Andrew Payne Realtor® Richmond VA Homes For Sale~804-938-5257~
Piedmont Real Estate - Richmond, VA
Richmond, VA, Real Estate, SRES®, NAR Green

Thanks for both of your remarks.  If and when this ever happens again, I just need to insist that we proceed to another showing without ever entering the premises.  Fortunately, the amount of broken glass was relatively small in that particular situation.

Mar 06, 2014 11:06 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Andrew, You never know what you will encounter when showing REO properties. Yesterday I saw a bathtub that the children had used a a coloring book. That was a new one on me. Nearly the whole thing was covered in colored markers.

Mar 06, 2014 11:59 AM
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Hello Andrew,

Safety first and you'll never go wrong!

Mar 07, 2014 08:18 AM
Andrew Payne Realtor® Richmond VA Homes For Sale~804-938-5257~
Piedmont Real Estate - Richmond, VA
Richmond, VA, Real Estate, SRES®, NAR Green

Thanks for that feedback, Debbie and Lisa.  Every day in real estate is an adventure.  We just need to be careful and safety conscious when showing properties.

Mar 07, 2014 12:15 PM

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